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Weathering the Storm: How to Manage Shrinking Student Health Budgets

Weathering the Storm: How to Manage Shrinking Student Health Budgets

shrinking student health budgetsWe’ve all seen headlines in recent years about declines in enrollment across colleges and universities. When enrollment declines, there are several consequences for the institution. One area that’s often impacted by declining enrollment is the budget for student health clinics.

Student health clinics play a vital role in the health and well-being of college students. These clinics provide a range of services, including primary care, mental health counseling, and preventive care. They’re often a crucial resource for students who may not have access to healthcare outside of school or who may be uninsured.

However, when enrollment declines, the budget for student health clinics can also decline. This can lead to many challenges for clinics, including reduced staffing, limited hours of operation, and less access to resources and services.

How Student Health Is Impacted

One of the main ways that declining enrollment can impact the budget for student health clinics is through reduced funding from tuition revenue. When enrollment declines, the amount of tuition revenue also declines, which can lead to budget cuts in various areas, often the student health clinic.

Another way that declining enrollment can affect the budget for student health clinics is through changes in the student health fee. Many colleges and universities charge a student health fee as part of the overall cost of tuition. This fee is used to fund the student health clinic and other health-related services on campus. When enrollment declines, the number of students paying the health fee also declines, which can reduce funding for the student health clinic.

In addition to the direct impact on funding, declining enrollment can also lead to indirect challenges for student health clinics. For example, if the school is facing budget cuts in other areas, the student health clinic may be asked to do more with less. This can lead to increased workload and reduced resources for staff, which can lead to staff burnout and a reduction in the quality of care provided.

Addressing Budget Challenges

There are a few ways that colleges and universities can address the challenges that declining enrollment can pose to student health clinics. Here are some of our top suggestions:

  1. Diversify funding and support sources: For example, the student health clinic could seek grants from local healthcare organizations to supplement its budget. Additionally, community health organizations may support pop-up clinics, educational programs, or other events to allow your staff to keep up with the regular clinic caseload.

  2. Explore alternative models of care: Examples can include telemedicine or virtual visits, which can be more cost-effective and allow the clinic to reach a wider range of students with less stress on administrative staff.

  3. Billing services to health insurance plans: While this can be a hefty undertaking in the short term due to possible changes in administrative and billing staffing and the need for university administration buy-in, the resources invested can pay dividends in the medium- and long-term.

  4. Develop a strong network of volunteers: When you’re asked to do more with less, it’s time to get creative. Building a network of volunteers, including students, community members, or other university staff, can free up time and resources for your full-time clinic staff. For example, student health ambassadors can help staff educational events and promote clinic services on your behalf, allowing your team to focus on providing exceptional care within the clinic itself.

There’s no doubt that declining enrollment can have significant impacts on the budget and operations of your clinic. Your team plays a vital role in the health and well-being of students, and it’s important to ensure they have the resources and support they need to continue providing high-quality care.

By diversifying funding sources and exploring alternative models of care, colleges and universities can work to mitigate the challenges posed by declining enrollment and ensure that students have access to the healthcare services they need.

Proactively managing resources, staff caseloads, and demand for services is key. Medicat’s college health software solutions help your clinic do just that. Learn more about the power of an integrated approach to supporting practice management and electronic records.

Interested in learning more about how your campus health solutions can become more integrated and impactful?  Connect with a member of our team.

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Best Practices for Implementing a New EHR

Implementing a new Electronic Health Record (EHR) system can be a daunting task for any clinic. However, it’s an important step towards improving patient care and streamlining operations. With proper planning and execution, the transition to a new EHR can be smooth and successful. Here are some best practices to consider when implementing a new EHR:

New EHR System

  1. 1. Identify key stakeholders:

    Before implementing a new EHR, it’s essential to identify the key stakeholders who will be impacted by the change. This may include healthcare providers, campus administrators, IT staff, and even patients. Engage these stakeholders early in the process to ensure that their needs and concerns are addressed.

  2. 2. Plan for training:

    Training is critical to the success of any EHR implementation. Make sure that all staff members who will be using the new system receive adequate training before it goes live. This can include in-person training, online courses, and hands-on experience during the testing phase.

  3. 3. Develop a data migration plan:

    If you’re transitioning from an existing EHR system, you’ll need to develop a plan for migrating data to the new system. This can be a complex process, so it’s important to work closely with your IT team to ensure that all data is migrated accurately and securely.

  4. 4. Create a testing plan:

    Before going live with a new EHR system, it’s important to thoroughly test it to identify any issues or bugs. Create a testing plan that includes scenarios that mimic real-world situations to ensure that the system is functioning as expected.

  5. 5. Monitor and adjust:

    After the new EHR system is implemented, it’s important to monitor its performance and make adjustments as needed. This can include making changes to workflows or training additional staff members.

  6. 6. Ensure data security and privacy:

    With the increased use of technology in healthcare, it’s essential to ensure that patient data is protected from cyber threats. Make sure that the new EHR system has robust security measures in place, and that staff members are trained on how to identify and prevent data breaches.

  7. 7. Consider interoperability:

    Interoperability is the ability of different EHR systems to communicate with each other. When selecting a new EHR system, consider its interoperability with other systems that your organization uses.


Implementing a new EHR system can be a significant undertaking, but with careful planning and execution, it has the power to vastly improve patient care and streamline operations.

By identifying key stakeholders, planning for training and data migration, creating a testing plan, monitoring performance, ensuring data security and privacy, and considering interoperability, healthcare organizations can successfully implement a new EHR system.

Interested in learning more about how your campus health solutions can become more integrated and impactful?  Connect with a member of our team.

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Challenges Mount in College Counseling

Mental health is a pressing issue among college students, with a significant proportion of students experiencing mental health problems. According to a 2019 report by the American College Health Association, over 60% of college students reported feeling overwhelming anxiety, while 40% reported depression symptoms.

To address these issues, most colleges offer mental health services through campus clinics. However, these clinics face several challenges in providing quality care to students. Let’s explore the top challenges facing college mental health clinics today:

Five Challenges for University & College Counseling Centers

Counseling Center Challenges

  1. Limited resources: Most college mental health clinics operate with limited resources, including staff and funding. As a result, they struggle to meet the high demand for mental health services from students. Overworked clinicians and long wait times can discourage students from seeking help or worsen their conditions.
  2. Stigma: Despite the increased awareness about mental health, stigma surrounding mental illness is still prevalent on college campuses. Many students fear being labeled as mentally ill or being seen as weak if they seek help. This stigma can prevent them from seeking services, even when they need them.
  3. High demand: College mental health clinics face high demand for their services, especially during peak periods such as exam season. As a result, some students may have to wait for days or weeks to see a clinician. This delay can exacerbate their symptoms, and some may give up on seeking help altogether.
  4. Lack of diversity and cultural competence: College mental health clinics may not have enough diversity among their staff or cultural competence to cater to the diverse needs of their student populations. Students from marginalized communities may not feel comfortable seeking services from a clinician who does not understand their culture or background.
  5. Limited scope of services: Most college mental health clinics focus on short-term therapy and crisis intervention. However, some students may require more intensive or long-term care, which may not be available on campus. This can lead to students dropping out of school or experiencing a relapse.

College mental health clinics face several challenges in providing quality care to students. To address these issues, colleges must invest in mental health services and increase awareness about mental health to reduce stigma. Additionally, clinics can partner with community mental health providers to offer more comprehensive care to students.

By overcoming these challenges, college mental health clinics can provide the necessary support to students to help them succeed academically and personally.

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Five Challenges Solved by EHRs

5 Challenges solved by EHR

As the use of technology continues to grow in the healthcare industry, electronic health records (EHRs) have become essential tools for healthcare providers. EHRs provide a secure, digital platform for healthcare providers to access and share patient health information, enabling more coordinated and efficient care. In college health settings, EHRs can help address several common health challenges that college students face.

1. Mental Health Concerns

Mental health concerns are prevalent among college students, with many experiencing anxiety, depression, and other mental health conditions. EHRs can play a crucial role in addressing mental health concerns by facilitating communication and collaboration between healthcare providers, mental health professionals, and other support services. With EHRs, healthcare providers can easily access a student’s mental health history, track progress, and communicate with other providers to provide highly coordinated care.

2. Chronic Disease Management

Chronic diseases such as diabetes, asthma, and hypertension are common among college students. EHRs can help healthcare providers manage chronic diseases by providing a centralized location for important patient information, including lab results, medication lists, and treatment plans. EHRs can also help providers monitor chronic disease symptoms and adjust treatment plans as needed.

3. Sexual Health and Reproductive Health

College students may seek care for a range of sexual health and reproductive health concerns, including STI testing, birth control, and pregnancy. EHRs can facilitate communication and coordination between healthcare providers, including gynecologists, primary care providers, and specialists, to ensure comprehensive care for these sensitive health issues. EHRs can also provide a secure platform for patients to access their test results and other important health information.

4. Sports Injuries

College athletes are at a higher risk of sports-related injuries due to the high level of physical activity and competition. EHRs can help healthcare providers manage sports injuries by providing a centralized location for injury history, treatment plans, and rehabilitation progress. EHRs can also facilitate communication between healthcare providers, athletic trainers, and coaches to ensure coordinated care and safe return-to-play guidelines.

5. Immunizations and Preventive Care

Immunizations and preventive care are critical for maintaining overall health and preventing the spread of infectious diseases. EHRs can help healthcare providers track immunization schedules and provide reminders for upcoming vaccinations. EHRs can also provide a centralized location for preventive care guidelines and recommendations, ensuring that patients receive the appropriate screenings and care for their age and health status.

In conclusion, EHR solutions (like Medicat) can play a critical role in addressing the health challenges that college students face. As technology continues to advance, the use of EHRs in college health settings will likely become even more essential for delivering high-quality, coordinated care to college students.

By providing a secure digital platform for healthcare providers to access and share patient health information, EHRs can facilitate communication and coordination, ensure comprehensive care for a range of conditions, and improve patient outcomes.

Intrigued about the power of EHRs to transform college health? Connect with a member of our team.

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Managing Shared Data Between Health & Counseling Clinics

Managing Shared DataCollege health and counseling clinics are two important resources that play a significant role in the well-being of college students. However, there’s often a disconnect between these two entities. This can lead to incomplete information and lack of coordination in treating students who may need both physical and mental health care. Sharing data between college health and counseling clinics can help bridge this gap and improve overall student well-being.

One of the major challenges in sharing data between these two clinics is maintaining confidentiality and privacy. Students may be hesitant to share their personal health information if they feel it will not be kept confidential. Therefore, it’s critical to establish clear policies and procedures for sharing data and ensure that all staff members are trained on these policies.

Another challenge is the technical aspect of sharing data. Health and counseling clinics may use different electronic health record (EHR) systems, making it difficult to exchange data between them. One solution to this problem is to adopt a universal EHR system that can be used by both clinics. This would enable easy sharing of data and improve coordination of care.

Sharing data between health and counseling clinics can have many benefits for college students. For example, a student who is seeking treatment for depression may also have an underlying medical condition that could exacerbate their symptoms. If the health clinic has access to the student’s counseling records, they can make more informed decisions about the student’s care.

Similarly, a student who is seeking treatment for a physical ailment may be experiencing mental health challenges related to their condition. If the counseling clinic has access to the student’s health records, they can provide more comprehensive care and support.

Sharing data can also improve the efficiency of care. Rather than having students repeat their medical history and symptoms to multiple providers, clinicians can access a student’s complete health record and provide more targeted and effective care. This can reduce the time and resources needed to provide care, which can be especially important in busy college health and counseling clinics.

Additionally, sharing data can help identify patterns and trends in student health. For example, if the health clinic notices an increase in students reporting stress-related symptoms during midterms or finals, they can work with the counseling clinic to develop targeted interventions and support for students during these times.

Sharing data between college health and counseling clinics can improve the quality and coordination of care for college students. However, it’s important to establish clear policies and procedures for maintaining confidentiality and privacy, as well as addressing any technical barriers to sharing data. By working together, health and counseling clinics can provide more comprehensive and effective care to support the health and well-being of college students.

Interested in learning more about how your campus health solutions can become more integrated and impactful?  Connect with a member of our team.

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Medicat’s Private Cloud EHR Hosted Solution

99.99% (Four Nine) Guarantee

Medicat partners with TierPoint to provide the only Private Cloud EHR Hosted Solution for College Health that offers a Four Nine Uptime Guarantee as part of the Service Level Agreement (SLA).

This document will explain why that investment is important to you and why it is critical to the security of your students’ electronic Patient Health Information (ePHI).

Private Cloud is like public cloud in offering scalability and self-service, but it does so through proprietary architecture. Unlike public clouds, which deliver services to many organizations, and share a computing infrastructure across different users, business units, or businesses, a private cloud is a privately provisioned data center at the hosting facility with the following characteristics:

  • Built to the specifications of a single organization
  • Dedicated to a single organization
  • Designed for the protection and privacy of client ePHI
  • Firewall protection for a limited number of clients
  • One database per client; no shared data
  • Direct control over client data

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Medicat Names Adam Cole New CEO

Adam Cole, CEO

Industry leader in College Health EHR software Medicat has appointed Adam Cole as its new CEO. Cole will succeed Daryl Rolley who has been CEO since July 2018.

Cole has led software and tech-enabled services teams for nearly two decades, most recently as CEO of HealthRx, an occupational health and safety software company owned by Banyan Software.

Previously, Adam had several leadership roles including SVP Corporate Strategy, Head of Product Development & General Manager of Middle Market for Challenger Inc., as well as Co-Head of the Corporate Executive Board’s Workforce Surveys and Analytics business unit.

  • Adam Cole · CEO, Medicat

    “I am delighted to be joining Medicat. Medicat is the market leader in university health, a position earned through a long history of thoughtful product development and outstanding customer support.

    Healthcare providers in higher education struggle under immense administrative burden, complicating their ability to provide quality care to patients. I firmly believe a thorough understanding of university health workflow and smart technology are the keys to better student health outcomes. I look forward to continuing Medicat’s client-centered approach to delivering innovative solutions that make it easier to provide great healthcare to students.”

  • David Berkal · CEO, Banyan Software

    “We are pleased to have Adam Cole, a CEO we know well from within the Banyan family, take on the top leadership role at Medicat. Medicat has a bright future and an outstanding team. We are confident that Adam’s relentless focus on solving real pain points for clients will help drive Medicat to even further heights.

    We also are grateful for Daryl Rolley’s exceptional leadership over the past four years and wish him well in his future endeavors.”

About Medicat 

Medicat is the #1 health management system supporting college health. We support healthcare providers at over 500 universities, from the largest universities to the smallest colleges, covering more than 5 million students. Our software and services are co-created with healthcare professionals to address the unique workflow challenges of medical and mental health practitioners.

About Banyan Software, Inc. 

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. With a permanent capital base set up to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies. Founded in 2016, Banyan is backed by a world-class group of CEOs and investors with deep technology experience and currently operates across a growing number of verticals. www.banyansoftware.com

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Medicat Announces the General Availability of Medicat One Counseling

The counseling software solution is designed for counselors by counselors.

Medicat announced the general availability of Medicat One Counseling in San Diego today at ACHA 2022. Medicat is a sponsor of the annual conference for advancing the health of college students and campus communities.

Medicat One Counseling is the latest product in Medicat’s suite of software solutions built on the industry-leading software platform, Medicat One. After a successful beta launch and early customer adoption, the all-new counseling software solution is feature rich and ready for market.

Designed for counselors by counselors, the advanced technology, optimized features, and intuitive design of Medicat One Counseling supports and streamlines the entire clinic workflow empowering counselors to better care for student wellbeing and success. The fully integrated, cloud-based platform and client portal support comprehensive care and success while protecting counseling documentation with restricted permissions.

Innovative features include:
  • Advanced calendar & waitlists
  • Optimized documentation & note review
  • Supervision-Training Environment
  • World-class Business Intelligence Reporting
  • Role-based Dashboards
  • Case & Risk Management
  • Outreach Event Management
  • Integrated Client Portal & Self-scheduling/Check-in

“Medicat’s commitment to providing a world-class counseling solution, combined with extensive field research and the active collaboration with our Product Advisory Council, has empowered our developers to create a solution that is truly designed for counselors by counselors,” said  Isabella Vickers, Licensed Professional Counselor and Director of Marketing & Product Requirements for Medicat. “The advanced features and intuitive design show a deep understanding of counselors’ needs and clinical and operational workflows.”

Medicat One Counseling, the latest release on the Medicat One platform, is being implemented at college and university counseling centers across the country. Previously released modules include Immunization Compliance Management and Business Intelligence Reporting powered by Tableau®, which have already been adopted by hundreds of customers. By constantly investing in product development and security, Medicat continues to provide innovative solutions that are highly secure, scalable, and easy to use.

“The release of this product is a major milestone for counseling clinics,” said Daryl Rolley, CEO. “Only Medicat One Counseling delivers the advanced features and functionality counselors need with Business Intelligence Reporting powered by Tableau®, to put crucial, actionable insights right at counselors’ fingertips for better clinical and operational decisions.”

To learn more and schedule a demo, visit www.medicat.com/counseling

About ACHA

“Through advocacy, research and education, ACHA stands at the forefront of issues that impact the health and wellness of our college students.” The American College Health Association represents over 700 institutions of higher education and 20 million college students. Learn more: www.ACHA.org

About Medicat

Medicat is the leading provider of college health EHR and delivers the latest cloud- based Counseling and fully integrated Client Portal technology and intuitive design for an incomparable user experience. Medicat’s hosted solution sets the industry standard – 99.99% Service Level Guarantee. Specializing in workflow efficiency and seamless transition from other EHRs or paper- based systems, Medicat brings the benefits of going digital to every campus.

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How Temple’s tech team built a COVID-19 data dashboard to support campus health

Temple University is one of hundreds of colleges and universities across the country that use Medicat to verify immunization records for students.

To track COVID-19 vaccination rates on Temple University’s campus, Interim Chief Information Officer Larry Brandolph knew he and his colleagues at Philadelphia’s largest university, with nearly 40,000 students enrolled, had to work fast.

Last year, Lewis Katz School of Medicine developed a rapid testing process that allows students to visit a clinic, swab their own noses, and put their swab in a vial with a 3D barcode corresponding with their student ID in a box with other vials. The box goes to the medical school, which does testing that day, and results come the next day, Brandolph told Technical.ly.

“Early on, we needed a system to test COVID on campus. In fall 2020, we did over 100,000 tests through that process via clinics on campus where students set appointments. Students and employees can submit their COVID-19 vaccination status through the Medicat portal and specify whether their vaccination was made by Pfizer, Moderna or Johnson & Johnson. As new vaccination cards are uploaded each day, Temple employees verify each vaccination card before it is approved by the system.”

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Medicat Announces Enterprise Vaccine Verification Software & Managed Services

Preparing for the Corporate Vaccine Mandate

Medicat announced today the availability of its world-class enterprise vaccine verification software and managed services to the enterprise market. Medicat’s solutions can rapidly assist large enterprises that are required to verify their employee’s COVID vaccine status.

Medicat is the leading Healthcare software company in College Health, with more than 25 years of serving the College and University Health Center market. For the past 15 years, colleges and universities have utilized Medicat’s industry-leading Vaccine Verification software platform to collect, verify and report on millions of vaccines. The Medicat One Immunization Compliance Management (ICM) software platform is now available to enterprises subject to new COVID vaccine mandates.

“We believe Medicat One ICM is the most modern Vaccine Verification software product on the market,” said Daryl Rolley, CEO. “Medicat’s ICM software has been used to verify more vaccines than any other Vaccine Verification software available today. It is battle-tested by our hundreds of customers who used it to verify millions of vaccines over more than fifteen years.”

Ten years ago, Medicat added Vaccine Verification Managed Services to its solution offering. Many of its customers prefer the Medicat team to verify their student and faculty/staff (employees) vaccine records. Over the past 10 years, Medicat’s managed services team verified many hundreds of thousands of vaccines. Over the past six months, Medicat’s team verified more than 150,000 COVID vaccines for both students and employees of its College/University customers. Medicat employs an expert staff of registered nurses who perform and deliver these services through its vaccine verification software. The ability to verify every employee’s vaccination record with Medicat’s on-staff clinicians dramatically reduces the health risks and liability associated with falsified vaccination records.

“We now offer our industry-leading and highly secure Medicat One ICM software solution to enterprise companies, enabling us to provide vaccine verification managed services if our enterprise customers prefer us to do this,” said Rolley. “The GSA recently announced its COVID-19 Action plan that directs OSHA to issue an Emergency Temporary Standard (“ETS”) requiring vaccination or weekly testing of all employees, placing enterprises in the unfamiliar territory of vaccine verification. Vaccine verification is not new to Medicat. We specialize in this, and we are ready to partner with enterprise companies to ensure compliance moving forward. Medicat’s experience with vaccination verification allows us to provide consultative services that have reduced opt-out rates and increased vaccination adoption.”

About Medicat

Medicat is the leading provider of college health EHR software and delivers the latest cloud-based Vaccine Verification and fully-integrated Portal technology and intuitive design for an incomparable user experience. Medicat’s best-in-class vaccine verification technology streamlines the verification process with intuitive, cloud-based verification software or managed services and an employee portal that automates compliance checks, notifications, and reporting. Medicat’s hosted solution sets the industry standard – 99.99% Service Level Guarantee.

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