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Lauren Pragoff to Lead Medicat as New CEO

January 22, 2025

Lauren Pragoff, CEO Medicat, the #1 EHR software provider for college health, is thrilled to announce the appointment of Lauren Pragoff as its new Chief Executive Officer. Pragoff will succeed Adam Cole, who has been CEO since September 2022. Cole will transition to a strategic leadership role at Banyan Software, Medicat’s parent company.

Pragoff joined Medicat’s senior leadership team in May 2023 as Chief Customer Officer, where she made an immediate impact in her leadership of the customer success, support, education, technical solutions, and onboarding teams. Her focus on understanding and solving customer challenges has been instrumental in enhancing Medicat’s commitment to client experience and innovation.

Before joining Medicat, Pragoff was Senior Vice President of Global Client Success at Challenger, an industry leader in training, technology, and consulting for sales, marketing, and service teams. She also played a pivotal role in developing the Effortless Experience research and training programs at Corporate Executive Board (now Gartner), establishing herself as a trusted leader in creating customer-centric solutions.

Under Pragoff’s leadership, Medicat is poised to build on its strong foundation and remain at the forefront of innovation in college health.

“I’m honored to take on this role at such a pivotal moment for Medicat,” said Pragoff. “The work we do to support college health and counseling clinics is vital. I’m excited to lead this talented team as we continue to drive growth and deliver exceptional value to our clients, especially as we transition more schools to our Medicat One Medical platform.

Cole expressed his confidence in Pragoff’s leadership: “Lauren is the ideal leader to guide Medicat into its next chapter. Her deep understanding of our clients and unwavering commitment to their success will undoubtedly propel Medicat to new heights. The company will thrive under her leadership.”

While stepping away from day-to-day operations, Cole will remain closely connected to Medicat as Portfolio Leader at Banyan Software, where he will oversee Banyan’s growing portfolio of healthcare software companies, including Medicat. His continued involvement will ensure a seamless transition and strategic continuity for Medicat.

About Medicat

Medicat is the leading provider of EHR software for college health and counseling clinics, helping institutions enhance care, streamline workflows, and improve outcomes. With a focus on empowering healthcare teams, Medicat is committed to delivering solutions that meet the unique needs of college campuses.

About Banyan Software

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. With a permanent capital base set up to preserve the legacy of its founders, Banyan focuses on a buy and hold for life strategy for growing software companies. Founded in 2016, Banyan is backed by a world-class group of CEOs and investors with deep technology experience and currently operates across a growing number of verticals.