Electronic health records (EHRs) are essential for keeping health and counseling clinics organized and for promoting efficiency among providers and staff members.

Patient Portals in particular are a key tool to help enhance the student experience. At first thought, many may think that EHRs solely enhance clinical workflow and efficiency, but an exceptional EHR system can benefit both providers and their patients.

Here’s how EHRs can enhance student education and empowerment:

Enhancing Accessibility for All Students

EHRs can help promote patient education by giving students the freedom to easily access their health information and any associated educational resources online.

When students have virtual access to this information, it’s much more convenient for them to engage with their health anytime, anywhere. Although providers verbally communicate information during appointments, students may forget details or wish to share the information with others.

By providing a way for students to review this information, they can ensure they didn’t miss anything, leading to better engagement in their health. This empowerment can reduce anxiety, improve medication adherence, strengthen patient-provider relationships, and enhance health outcomes.

The Power of Secure Messaging

Within your EHR system, you likely have the option to securely message students to further boost patient education and empowerment. With secure messaging, patients and providers can communicate with each other in a safe, confidential manner.

According to, The HIPAA Journal, secure messaging has been shown to “accelerate clinical workflows and help accelerate patient throughput, reduce the potential for medical errors, increase patient satisfaction, improve clinical outcomes, and significantly reduce costs while ensuring compliance with HIPAA.”

Furthermore, with secure messaging, students can easily reach out to clinic staff with questions as they arise, eliminating the hassle of phone tag or waiting until their next appointment.

As a result, this significantly increases patient satisfaction, as students get their questions answered much more quickly and responses are tailored to them and their health history. Students may even feel more comfortable disclosing information via a secure messaging portal rather than face-to-face with their provider, resulting in more thorough patient care.

Moreover, students may choose to provide health information to their providers through secure messaging. For example, students may be able to take their own blood pressure or glucose level readings, so that their provider can easily provide additional care.

Digital Documents and Resources

Additionally, providers can attach or upload digital documents into their EHR system for students to view.

For example, following an appointment, providers can attach relevant educational materials, discharge paperwork, or test results. This empowers students to access detailed information about their visit, conduct further research, and take an active role in managing their health.

Moreover, adopting digital documentation can significantly reduce the administrative burden on staff. By eliminating the need for paper-based records, clinics can streamline processes, save time, and create a more organized and efficient workspace.

This allows healthcare professionals to focus on providing high-quality care and building stronger relationships with their patients.

Optimizing Outreach Events

Along with informational resources and medical documents, clinic staff may also want to promote upcoming events.

For instance, student health centers may want to promote their upcoming flu clinic, and counseling centers may want to notify students of a meditation workshop during finals week. This helps students take advantage of the programming clinics work so hard to organize.

The possibilities for boosting patient education and engagement through an EHR system are virtually endless! With strategic planning and effective communication, clinics can use their EHR to maximize outreach efforts and provide students with the support they need to thrive.

Learn more about connecting students with key resources here.

Key Takeaways

EHRs do more than just help with clinic productivity and efficiency. They also help promote patient education. Furthermore, an effective EHR system allows students to easily access their health records, communicate with clinic staff, receive valuable resources, and attend helpful events.

Rather than having to worry about patients forgetting what was stated during an appointment, EHRs can do all the work for clinic staff while also giving patients the tools they need to further their knowledge to reach their health and wellness goals.

Curious about the impact an EHR can have on your campus? Check out how Abilene Christian University improved the student experience using automated messages, simple check-in forms, and text reminders.

Switching to a new EHR system may seem daunting. At Medicat, we strive to make the process as smooth as possible. One of the ways we do this is with our thorough implementation process. This blog contains information that will help give you better insight into our implementation process, and how you can prepare for a successful launch with Medicat.

Our Implementation Team will walk you through setting up your software and demonstrate how to use it. The following questions are answered by one of our Customer Onboarding Specialists, Katie Gray, who provides specific information on how the implementation process works while offering recommendations and strategies to maximize the benefits of implementation.

With a thirty-year track record, Medicat has established itself as the foremost provider of software solutions for college health, serving more colleges and universities than all other EHR vendors combined. To optimize the transition to Medicat’s software, careful planning, effective communication, and comprehensive training of key clinic personnel are essential for maximizing the software’s potential and ensuring the best user (and student) experience. Through it all, we want you to know that we are here to support you and your team.

Allow Medicat’s EHR software to function as a valuable tool for your clinic to improve patient care and administrative efficiency. Reach out today to learn more about our implementation process.

We’ve all seen headlines in recent years about declines in enrollment across colleges and universities. When enrollment declines, there are several consequences for the institution. One area that’s often impacted by declining enrollment is the budget for student health clinics.

Student health clinics play a vital role in the health and well-being of college students. These clinics provide a range of services, including primary care, mental health counseling, and preventive care. They’re often a crucial resource for students who may not have access to healthcare outside of school or who may be uninsured.

However, when enrollment declines, the budget for student health clinics can also decline. This can lead to many challenges for clinics, including reduced staffing, limited hours of operation, and less access to resources and services.

How Student Health Is Impacted

One of the main ways that declining enrollment can impact the budget for student health clinics is through reduced funding from tuition revenue. When enrollment declines, the amount of tuition revenue also declines, which can lead to budget cuts in various areas, often the student health clinic.

Another way that declining enrollment can affect the budget for student health clinics is through changes in the student health fee. Many colleges and universities charge a student health fee as part of the overall cost of tuition. This fee is used to fund the student health clinic and other health-related services on campus. When enrollment declines, the number of students paying the health fee also declines, which can reduce funding for the student health clinic.

In addition to the direct impact on funding, declining enrollment can also lead to indirect challenges for student health clinics. For example, if the school is facing budget cuts in other areas, the student health clinic may be asked to do more with less. This can lead to increased workload and reduced resources for staff, which can lead to staff burnout and a reduction in the quality of care provided.

Addressing Budget Challenges

There are a few ways that colleges and universities can address the challenges that declining enrollment can pose to student health clinics. Here are some of our top suggestions:

1. Diversify funding and support sources: For example, the student health clinic could seek grants from local healthcare organizations to supplement its budget. Additionally, community health organizations may support pop-up clinics, educational programs, or other events to allow your staff to keep up with the regular clinic caseload.
   

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2. Explore alternative models of care: Examples can include telemedicine or virtual visits, which can be more cost-effective and allow the clinic to reach a wider range of students with less stress on administrative staff.
   

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3. Billing services to health insurance plans: While this can be a hefty undertaking in the short term due to possible changes in administrative and billing staffing and the need for university administration buy-in, the resources invested can pay dividends in the medium- and long-term.
   

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4. Develop a strong network of volunteers: When you’re asked to do more with less, it’s time to get creative. Building a network of volunteers, including students, community members, or other university staff, can free up time and resources for your full-time clinic staff. For example, student health ambassadors can help staff educational events and promote clinic services on your behalf, allowing your team to focus on providing exceptional care within the clinic itself.
   

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There’s no doubt that declining enrollment can have significant impacts on the budget and operations of your clinic. Your team plays a vital role in the health and well-being of students, and it’s important to ensure they have the resources and support they need to continue providing high-quality care.

By diversifying funding sources and exploring alternative models of care, colleges and universities can work to mitigate the challenges posed by declining enrollment and ensure that students have access to the healthcare services they need.

Proactively managing resources, staff caseloads, and demand for services is key. Medicat’s college health software solutions help your clinic do just that. Learn more about the power of an integrated approach to supporting practice management and electronic records.

Interested in learning more about how your campus health solutions can become more integrated and impactful?  Connect with a member of our team.

Implementing a new Electronic Health Record (EHR) system can be a daunting task for any clinic. However, it’s an important step towards improving patient care and streamlining operations. With proper planning and execution, the transition to a new EHR can be smooth and successful. Here are some best practices to consider when implementing a new EHR:

1. Identify Key Stakeholders

Before implementing a new EHR, it’s essential to identify the key stakeholders who will be impacted by the change. This may include:

• Healthcare providers: Doctors, nurses, and other clinical staff who will use the EHR daily. 
• Campus administrators: Individuals responsible for making decisions about technology investments and resource allocation.
• IT staff: The team responsible for implementing and supporting the EHR system.
• Patients: Students who will be directly affected by the new system, including how they access their medical records and schedule appointments.
• Faculty and staff: Individuals who may need to access student health records or use the EHR for administrative purposes.

By engaging these stakeholders early in the process, you can ensure that their needs and concerns are addressed, leading to a more successful implementation and adoption of the new EHR system.

2. Plan for Training

Training is critical to the success of any EHR implementation. Ensure that all staff members who will be using the new system receive adequate training before it goes live. This can include:

• In-person training sessions: Provide hands-on training and demonstrations of the EHR system.  
• Online courses: Offer self-paced online training modules to supplement in-person training.
• Hands-on experience: Allow staff to practice using the EHR during the testing phase to build confidence and familiarity.
• Ongoing support: Provide ongoing support and resources to help staff troubleshoot issues and learn new features.

Investing in comprehensive training is essential for helping staff members become proficient users of the EHR system and maximize its benefits.

3. Develop a Data Migration Plan

If you’re transitioning from an existing EHR system, you’ll need to develop a comprehensive data migration plan to ensure a smooth and seamless transition. This process involves carefully transferring data from your old system to the new one, while maintaining data integrity and minimizing disruptions to clinical operations.

Here are some key steps to consider when developing your data migration plan:

• Inventory existing data: Identify all relevant data sources and types that need to be migrated, including patient records, appointments, billing information, and clinical notes.
• Assess data quality: Evaluate the quality and completeness of your existing data to identify any issues that need to be addressed before migration.
• Develop a migration strategy: Determine the best approach for migrating your data, considering factors such as the volume of data, system compatibility, and timelines.
• Test the migration process: Conduct thorough testing to ensure that data is transferred accurately and without errors.
• Implement the migration: Execute the migration plan according to the established timeline and procedures.
• Validate data integrity: Verify that all data has been migrated successfully and that there are no inconsistencies or errors.

Minimize disruptions to your clinic’s operations by carefully planning and executing your data migration. This will ensure a successful transition to the new EHR system.

4. Create a Testing Plan

Before going live with a new EHR system, it’s crucial to conduct thorough testing to identify and address any potential issues or bugs. A well-designed testing plan will help ensure that the system is functioning as expected and is ready for implementation.

Here are some key components of a comprehensive testing plan:

• Define testing objectives: Clearly outline the goals of the testing process, such as identifying errors, verifying functionality, and assessing performance.
• Identify testing scenarios: Develop test cases that simulate real-world usage scenarios to ensure that the EHR system can handle various tasks and workflows.
• Assemble a testing team: Recruit a diverse group of individuals with expertise in different areas, such as clinical staff, IT professionals, and end-users.
• Execute tests: Conduct thorough testing of all system components, including data entry, retrieval, reporting, and integration with other systems.
• Document and track results: Record the results of testing activities and track any issues or defects that are identified.
• Retest after fixes: Retest the system after addressing any identified issues to ensure that they have been resolved.

By following a comprehensive testing plan, you can help ensure that your new EHR system is reliable, efficient, and meets the needs of your organization.

5. Monitor and Adjust

After implementing a new EHR system, it’s essential to continuously monitor its performance and make adjustments as needed to ensure optimal functionality and user satisfaction. This involves:

• Collecting and analyzing data: Gather data on system usage, performance metrics, and user feedback to identify areas for improvement.
• Identifying and addressing issues: Proactively identify and resolve any problems or challenges that arise during the implementation and use of the EHR system.
• Making necessary adjustments: Implement changes to workflows, training programs, or system configurations as needed to improve performance and address user concerns.
• Gathering feedback: Solicit feedback from staff, students, and other stakeholders to gain insights into the effectiveness of the EHR system and identify areas for improvement.
• Continuously evaluate and refine: Regularly review and evaluate the EHR system to ensure that it remains aligned with the organization’s goals and meets the evolving needs of its users.

In summary, actively monitoring and evaluating the performance of your EHR system allows you to make informed decisions about optimizing its use and maximizing its benefits for your organization.

6. Ensure Data Security and Privacy

In today’s digital age, cybersecurity is a top priority for healthcare organizations. With the increased use of technology in healthcare, it’s essential to ensure that patient data is protected from cyber threats.

Here are some key steps to prioritize data security when implementing a new EHR system:

• Choose a vendor with strong security measures: Select an EHR vendor with a proven track record in data security and compliance with industry standards such as HIPAA.
• Implement robust security controls: Implement a range of security measures, including firewalls, intrusion detection systems, and access controls, to protect patient data from unauthorized access.
• Train staff on cybersecurity best practices: Educate staff members on identifying and preventing data breaches, such as phishing scams and malware attacks.
• Regularly update and patch software: Ensure that your EHR system and other software applications are kept up-to-date with the latest security patches and updates.
• Conduct regular security audits: Conduct regular audits and assessments to identify and address any vulnerabilities in your security infrastructure.
• Develop a data breach response plan: Create a plan for responding to data breaches in a timely and effective manner.

Prioritizing data security demonstrates your commitment to protect patient information, maintain trust, and comply with regulatory requirements.

Key Takeaways

Implementing a new EHR system can be a significant undertaking, but with careful planning and execution, it has the power to improve patient care and streamline operations vastly.

By identifying key stakeholders, planning for training and data migration, creating a testing plan, monitoring performance, ensuring data security and privacy, and considering interoperability, healthcare organizations can successfully implement a new EHR system.

Dive into our other EHR-related blogs:

• 5 Must-Have EHR Features for College Health Centers
• 5 Must-Have EHR Features for College Counseling Centers
• Safeguarding Student Privacy: How Electronic Health Records Bolster Security