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Your Top Counseling EHR Questions Answered

August 2, 2023

How is patient privacy ensured? How does Medicat differ from its competitors? What about integrations with your health clinic?

These are all questions we’re happy to answer for you! We understand that switching to a new EHR is not easy, so we want to provide you with all the information you need to make an informed and confident decision. Continue reading to view answers to our most common questions regarding Medicat’s Counseling EHR Solution.

1. How quickly can we implement Medicat’s counseling solution?

Implementation can take as little as one month. Medicat provides implementation “boot camps” to rapidly configure the solution to your needs and train your team. Timelines can vary depending on your organization’s unique requirements (e.g., historical record import, 3rd party system interfaces, etc.).

2. How much does the Medicat Counseling solution cost?

Price depends on several factors including the number of people in your clinic and your workflow. Please contact our team to learn more.

3. Is Medicat’s counseling solution cloud-based?

Yes. Medicat’s counseling solution is easily accessed via any web browser (e.g., Chrome, Edge, Firefox, Safari, etc.). The benefits of being cloud-based and web-based include better data protection, increased flexibility and scalability, and greater integration abilities.

4. How is Medicat’s counseling solution different than Titanium?

There are many differences between Medicat and Titanium. Most notably, Medicat’s Counseling solution is entirely web-based and hosted on servers that Medicat maintains with 99.99% uptime.

Titanium, on the other hand, is installed locally at your institution (i.e., it is “on-premise” software), requiring your IT team to provision infrastructure to support the tool and any required integrations.

For a more comprehensive comparison between Medicat and Titanium, please contact our team.

5. Does Medicat support Single Sign-On (SSO)?

Medicat supports the SAML protocol, which enables a number of SSO solutions such as Azure and Shibboleth.

6. Does Medicat support integrated clinics?

Medicat provides software tailored to the unique requirements of both health and counseling clinics AND enables integrated clinics to share patient information where appropriate.  The platform’s robust permission features ensure that every system user only has access to the data you want them to have access to.

Alternatively, if your college prefers to run the health and counseling clinics separately, all patient records can be kept separate.

7. Can I use Medicat to manage my counseling trainees?

Yes, The Medicat counseling solution has a dedicated supervision module to make trainee management apinless.

Many clinics employ interns that require training, documentation management, hours tracking, note review and feedback, etc. The Medicat Counseling Supervision Module minimizes the burden of managing counseling trainees with smart, purpose-built features that fit seamlessly with the rest of your clinic’s workflow.

8. How does Medicat ensure client data is secure?

Medicat’s systems and processes are designed to be consistent with HIPAA guidelines as well as the Service Organization Control Type 2 (SOC 2) framework, a cybersecurity compliance framework developed by the American Institute of Certified Public Accountants (AICPA).

In addition to managing system performance and security day to day, Medicat performs SOC 2 audits on an annual basis. Learn more about Medicat’s industry-leading security. 

9. My counseling center is a member of CCMH – does Medicat contribute to and pull data from the Standardized Data Set (SDS)?
Absolutely! Medicat is an “Authorized CCAPS Distributor,” so our EHR will be able to help with streamlining data collection.

Wondering how you can take your counseling center to the next level? Medicat’s Counseling solution is the future of mental health clinic management. When creating our product, we collaborated with mental health leaders from dozens of universities to ensure our solution would meet our customers’ needs.

Picture this: a paper-free counseling center with an exceptional student experience, robust documentation options, effortless practice management, and an efficient way to supervise trainees. This can all be possible with Medicat’s Counseling EHR.

Have other questions that weren’t answered here? Reach out to our team today!