Your Top Counseling EHR Questions Answered
How is patient privacy safeguarded? What sets Medicat apart from other solutions? How well does it integrate with your health clinic?
We’re here to answer these questions and more! We understand that transitioning to a new EHR can be challenging, so we’re committed to providing you with all the details needed to make an informed, confident decision. Read on for answers to frequently asked questions about Medicat’s Counseling EHR Solution.
Implementation can take as little as one month. We provide implementation “boot camps” to rapidly configure the solution to your needs and train your team. Timelines can vary depending on your organization’s unique requirements (e.g., historical record import, 3rd party system interfaces, etc.).
Pricing depends on several factors including the number of people in your clinic and your workflow. Please contact our team to learn more.
Yes. Medicat’s counseling solution is easily accessed via any web browser (e.g., Chrome, Edge, Firefox, Safari, etc.). The benefits of being cloud-based and web-based include better data protection, increased flexibility and scalability, and greater integration abilities.
There are many differences between Medicat and Titanium. Most notably, Medicat’s Counseling solution is entirely web-based and hosted on servers that Medicat maintains with 99.99% uptime.
Titanium, on the other hand, is installed locally at your institution (i.e., it is “on-premise” software), requiring your IT team to provision infrastructure to support the tool and any required integrations.
View key differences between Medicat and Titanium here.
For a more comprehensive comparison between Medicat and Titanium, please contact our team.
Medicat supports the SAML protocol, which enables a number of SSO solutions such as Azure and Shibboleth.
Medicat provides software tailored to the unique requirements of both health and counseling clinics AND enables integrated clinics to share patient information where appropriate. The platform’s robust permission features ensure that every system user only has access to the data you want them to have access to.
Alternatively, if your college prefers to run the health and counseling clinics separately, all patient records can be kept separate.
Learn more about managing shared data between health and counseling centers here.
Yes, The Medicat counseling solution has a dedicated supervision module to make trainee management painless.
Many clinics employ interns that require training, documentation management, hours tracking, note review and feedback, etc.
The Medicat Counseling Supervision Module minimizes the burden of managing counseling trainees with smart, purpose-built features that fit seamlessly with the rest of your clinic’s workflow.
Medicat’s systems and processes are designed to be consistent with HIPAA guidelines as well as the Service Organization Control Type 2 (SOC 2) framework, a cybersecurity compliance framework developed by the American Institute of Certified Public Accountants (AICPA).
In addition to managing system performance and security day to day, Medicat performs SOC 2 audits on an annual basis. Learn more about Medicat’s industry-leading security.
Absolutely! College counseling centers using Medicat One are able to integrate the Standard Data Set client information questions into any form they use with students.
See our integration with CCMH in action here.
