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Clinical Documentation

How Voice Dictation Speeds Up Clinical Documentation for Campus Providers

Written by Medicat on . Posted in Industry Articles.

How Voice Dictation Speeds Up Clinical Documentation for Campus Providers

Webinar Highlights: Q&A with University of Illinois Providers Katerina Rosenbeck, Nurse Practitioner, and Kaley Hennigh, Mental Health Care Manager.

Paperwork shouldn’t take longer than patient care. Yet for many college health and counseling providers, clinical documentation consumes precious hours each week—time that could be spent directly with students.

To solve this challenge, the University of Illinois at Urbana-Champaign’s McKinley Health Center began using a new voice dictation tool that integrates with Medicat’s EHR. For providers Kate and Kaley, the change has been transformative, giving them more time for students and less time tied to documentation. Continue reading to learn from their experience.

Documentation poll

Q1: Before using voice dictation, how were you documenting patient visits?

Kate: Honestly, it was mostly manual typing. That was just my default; sitting down after a session and typing everything out. I’d use templates sometimes to save time, but even with those, I felt glued to the keyboard.

Kaley: Same here. Typing was just the norm, but it wasn’t practical for mental health notes. Some of my cases are very detailed, so it could easily take me more than 15 minutes to finish a single note.

Most providers still rely on manual typing for documentation, according to our webinar poll.

Q2: After adopting voice dictation, what kind of difference did you notice in your workflow?

 Kate: The dictation tool sped up everything. Instead of clicking through boxes or typing endlessly, I can just say what I need and it gets entered. I was pleasantly surprised at how accurate it is, even with background noise. It also recognizes different accents, which is a big plus on a diverse campus like ours. For me, it cut my charting time dramatically and made the whole process feel less like a burden.

Kaley: It took a little practice at first, like any new tool, but once I got used to it, my note-taking time dropped by more than half. What used to take me 15+ minutes, I can now finish in under 5. Even for complex cases or crises, I can usually complete notes in 5 to 10 minutes.

Q3: What about working in shared spaces — does background noise interfere?

Kate: I work in a bullpen-style setup with two other providers, and it’s not an issue. The speech mic filters out conversations or background interruptions. Even if a nurse comes in to let me know a patient is ready, it doesn’t pick that up.

Kaley: I have my own office, so it’s quieter, but I still use the handheld mic with a stand. I just move it closer if needed. The nice part is you can control when it’s on or off, so you’re not accidentally recording things you don’t want to.

Q4: Dictation vs. Ambient Listening: What’s the Difference?

  • Dictation tools like FluencyDirect transcribe your clinical notes as you dictate them out-loud, with commands for punctuation and formatting.
  • Ambient listening tools record the entire encounter in real time (with patient consent), then auto-generate the clinical note.

Kate: I haven’t used ambient listening, but I can see the appeal. It could remove the need for saying things like ‘new paragraph’ or formatting manually. My one concern would be how it captures extra information. Students often bring up unrelated issues during a visit — like sore throat first, then suddenly knee pain. I wouldn’t want AI pulling in everything unless I decide it’s relevant to chart.

Kaley: From a mental health perspective, my concern is student trust. Some of our students — especially international students — are already cautious about platforms like Zoom because they fear being recorded. So having an AI listening tool could feel uncomfortable for them. Ultimately, I think it’s about finding the right balance and being transparent with students.

Q5: How does voice dictation fit into your daily schedules?

McKinley Health Center builds documentation time into each day—15 minutes per hour for medical providers and two 30-minute blocks for mental health staff.

Kate: I like to chart right after each patient while it’s still fresh. With dictation, those five minutes are enough, so I’m finished before the day ends.

Kaley: In our department, we have 30-minute morning and afternoon charting blocks. You can always tell who uses dictation. Their notes are wrapped up during that time, and their task lists are much shorter.

Q6: Beyond patient notes, do you use dictation for anything else?

Kate: Yes! I’ve also found it helpful for emails, letters, and project work. Basically, anywhere I’d be typing a lot, I use dictation.

Kaley: If I’m writing a letter for a student or drafting something longer in Word, I’ll use it. Once you get used to it, you realize how much time it saves beyond clinical charting.

Key Takeaways

Voice dictation has helped providers at McKinley Health Center reclaim valuable time, reduce documentation stress, and improve efficiency without compromising accuracy.

For both medical and mental health providers, it’s not just about saving time— it’s about creating space to focus on what matters most: student care.

Interested in hearing the full conversation? Watch the full webinar replay.

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EHR Features

7 EHR Features Clinic Leaders Love

Written by Medicat on . Posted in Industry Articles.

College health and counseling centers have a tough job: meet the complex needs of today’s students while keeping operations smooth, compliant, and efficient. The right electronic health record (EHR) system can make that job much easier — and certain features consistently stand out as game changers for campus staff.

So let’s dive into the seven EHR features that win the most love from our campus clients.

1. Automated Immunization Tools

Verifying student immunization records can be one of the most time-consuming tasks for campus health teams — especially when those records come from multiple states or healthcare providers.

With VeriVax, universities can automatically verify over 90% of student immunizations for both in-state and out-of-state students.

How it works:

  1. Students request vaccine history within VeriVax from the state(s) where they received immunizations.
  2. They receive a secure, digital version of their official immunization record.
  3. Records flow directly into Medicat’s Immunization Compliance Management system for tracking and reporting.
  4. Compliance is verified automatically — no manual review.
  5. Noncompliant records are flagged for quick follow-up.

Instead of spending 20 minutes reviewing a single student’s paperwork, a nurse can see compliance status instantly. Multiply that across hundreds of students, and the hours — and headaches saved — are immense.

MedicatOne Dashboard

2. Dashboards That Go Beyond the Basics

MedicatOne dashboards are more than static displays — they’re active command centers for student care, providing quick access to critical information:

  • Customizable Alerts: Flag important details (e.g., medical conditions, billing reminders, cancellation policies) with start/end dates, visibility controls, and auto-dismiss or manual removal settings.
  • Risk History: View a student’s historical risk levels — academic, homicidal ideation, or suicidal ideation — with customizable categories and color codes.
  • Consolidated Attachments: See all files linked to a student’s chart in one place.
  • Hospitalization Tracking: Record admission/discharge dates, visit reasons, and status, with the option to hide details until clicked.

By consolidating insights, dashboards help staff make faster, better-informed decisions with minimal searching.

MedicatOne Risk Management

3. Centralized Risk Management

Quick access to accurate risk information can be life-saving. The Risk Management Tab stores all historical and current risk data — including notes, dates, and any changes over time.

Risks can be categorized as:

  • Academic
  • Homicidal Ideation
  • Suicidal Ideation

With default levels of:

  • Low
  • Moderate
  • High

Custom categories and color-coding allow for even more precision — for example, “Low – no intent, no plan, no history.”

Suppose a drop-in student presents to a counselor who’s never met them. In that case, the counselor can instantly see that two weeks ago they were assessed at “Moderate – suicidal ideation with prior history,” along with notes from that assessment — helping prioritize safety and coordinate follow-up.

4. A Modern, Intuitive Interface

In a busy campus setting, technology should speed up care, not slow it down. The MedicatOne (M1) interface is designed to be clean, organized, and easy to navigate, so staff can find what they need without unnecessary clicks.

A modern design isn’t just about aesthetics. It shortens onboarding time, reduces errors, and frees providers to focus on students.

Instead of toggling between multiple screens to locate a student’s notes, immunization status, and care plan, providers can access everything in just a few clicks, ensuring smoother appointments and better continuity of care.

MedicatOne Appointments

5. Appointment Lists at a Glance

Not every provider prefers a traditional calendar. The Appointments Tab offers a simple, scrollable list of upcoming appointments for the day, week, or month.

For example, a counselor can start their day by scanning the list, spotting that their third appointment is a follow-up risk assessment, and reviewing the student’s chart beforehand — saving time and preventing missed details.

6. Supervision & Training Tracking

Managing interns and trainees takes more than tracking hours — it’s about supporting development and staying organized. MedicatOne’s Supervision & Training module includes:

  • Supervisor Dashboard: A live snapshot of supervisee tasks, assigned clients, and open notes.
  • Training Dashboard: Track hours, store contracts and consents, and document supervision meetings.
  • Granular Permissions: Give appropriate access to additional supervisors while keeping sensitive records protected.
  • Feedback & Sign-Offs: Route notes for supervisor review and approval to streamline oversight.

These tools help supervisors stay connected to supervise progress while maintaining complete, compliant records.

7. Granular Permissions for Better Privacy

With granular permissions, administrators can control exactly who can view, edit, or share certain data.

A nurse might have access to a student’s immunization records but not counseling notes, while a counseling intern can see only their assigned clients. This precision supports HIPAA, FERPA, and internal policies while ensuring staff have the access they need — and nothing more.

Key Takeaways

Each of these features speaks of a shared priority: more time with students, less time wrestling with technology. From automated immunization compliance to risk management and supervision tools, MedicatOne helps campus health and counseling teams work more efficiently, stay compliant, and deliver better care.

Interested in learning more? Explore our Product Gallery to see some of these tools in action!

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College Health Clinic Efficiency

3 Key Features to Save Time and Improve Care in Your College Health Clinic

Written by Medicat on . Posted in Industry Articles.

Key Findings and Their Impact on College Mental Health

You became a campus healthcare provider to heal, counsel, and support students through their most vulnerable moments. Instead, you’re drowning in documentation, clicking through endless screens, and racing against the clock to squeeze in actual patient care between administrative tasks.

You’re not alone, and you’re not imagining the burden. Research reveals that primary care physicians spend nearly 50% of their time buried in EHR systems and paperwork—almost double the 27% they spend caring for patients.

That imbalance takes a toll—not just on clinicians, but on overall clinic performance. But with the right tools in place, it’s possible to reclaim that time and refocus on student care.

In this article, we highlight three powerful features that can dramatically reduce admin time and help your staff refocus on what matters most: your students.

1. Smart Calendar Syncing for Seamless Scheduling

Juggling schedules between providers, counselors, and especially departments can be a logistical headache. Double-bookings, miscommunications, and the need to check multiple platforms (email, personal calendars, sticky notes) can significantly slow down the process.

With smart calendar syncing, providers can integrate their EHR with existing tools, like Google Calendar, Microsoft Outlook, or Apple Calendar.

Benefits of utilizing calendar syncing:

  • Instant reflection of schedule changes across platforms
  • Elimination of overbooking, no-show risks, and human error
  • Streamlined cross-team coordination without the back-and-forth

For campus health clinics that offer both medical and behavioral health services, calendar syncing also helps align staff across departments while maintaining the appropriate boundaries and permissions for privacy and access.

2. Built-In Dictation to Speed Up Documentation

Documentation is a vital part of every student encounter, but it doesn’t have to lead to working overtime. Manually typing SOAP notes or intake summaries eats up provider time that could be spent directly with students.

That’s where built-in dictation tools come in. Modern voice recognition tools allows providers to speak notes in real-time.

These tools can:

  • Accurately transcribe spoken words into structured notes
  • Cut down on redundant typing, formatting, and late-night charting
  • Improve a provider’s ability to focus on the patient

In fact, one study found that providers using speech recognition software completed documentation in just over 5 minutes per form—nearly cutting their time in half compared to manual typing.

And for multitasking providers who split time between appointments, monthly clinics, and drop-in visits, that time saved is invaluable.

P.S. Schedule time with our team to see our new dictation tool in action!

3. Streamline Intake & Care with Smart Automations

Let’s face it: no one enjoys handing out clipboards, scanning PDFs, or calling no-show students. And yet, these administrative tasks take up large portions of staff time every day.

However, with a modern EHR system, clinics can leverage digital intake forms and automated appointment reminders to take the manual work off your plate.

Look for these key features when selecting an EHR:

  • Customizable pre-visit forms sent automatically via email or secure message
  • Digital signature capture for consent and compliance documentation
  • Automated appointment reminders that cut down on no-shows and late arrivals can be sent via email, secure message, or SMS

With automation in place, the connection between communication and care becomes faster, clearer, and more reliable.

Key Takeaways

Choosing an EHR with time-saving tools like calendar syncing, voice dictation, and digital forms can transform your clinic’s daily operations. These features reduce burnout, streamline care delivery, and free up your team to focus on what matters most.

Want to see how Medicat’s campus EHR helps clinics like yours save hours each week? Schedule a demo with our team

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Boarding Schools

How 4 Boarding Schools Are Rethinking Wellness

Written by Medicat on . Posted in Industry Articles.

How 4 Boarding Schools Are Rethinking Wellness With Medicat

The residential nature of boarding school life presents both unique opportunities and challenges for student wellness. Unlike day schools, these institutions are responsible for supporting students academically, socially, and emotionally within a 24/7 community environment.

To meet these evolving needs, many boarding schools are reimagining wellness from the ground up. Through peer-led support networks, DBT skills groups, and structured life skills programs, they are creating flexible systems of care that reflect the realities of residential life.

In this article, we spotlight four schools that are transforming student wellness and setting a new standard for comprehensive support in boarding communities.

Berkshire School

1. Berkshire School – Developmental Wellness & Peer Leadership

Berkshire School models what it means to take a whole-student approach, embedding wellness into every aspect of the four-year student experience. Their Wellness and Growth Program deliberately develops traits like character, inclusion, and resilience across four years of education.

Through intentional workshops, classroom curricula, and insightful speakers, students gain science-based tools to help them flourish both academically and personally.

Moreover, their counseling services are highly accessible. The school’s licensed clinicians are readily available, and students are introduced to these resources during orientation and campus-wide events.

Additionally, the school champions peer-led initiatives through its Peer Listeners program. These student leaders, trained in active listening and crisis response, host campus-wide events and foster a culture of openness, greatly reducing stigma and encouraging mental health awareness.

Berkshire also incorporates relevant wellness media into its programming, including films and documentaries on topics like substance abuse (“Tough Guise”), gender identity (“The Mask You Live In”), and mental health (“Screenagers”). This strategy helps normalize critical conversations and equips students with coping skills for real-world challenges.

George School

2. George School – True 24/7 Care & Community Support

Furthermore, George School also takes a fully integrated approach to student wellness. The Student Health and Wellness Center (SHWC) offers a 24/7 staffed facility complete with exam rooms, isolation spaces, and private counseling suites. With registered nurses available around the clock and mental health professionals on call, students have access to comprehensive care whenever they need it.

Additionally, George School partners with reputable organizations like the Jed Foundation for suicide prevention and the Caron Foundation Educational Alliance for substance-use programming. These collaborations reinforce the school’s commitment to evidence-based care, which is especially vital in the boarding context where student needs are often continuous.

George also prioritizes community wellness through engaging events, such as their “Spring into Wellness” Book Fair and mindfulness activations like DIY glitter jars and bibliotherapy. These thoughtful initiatives provide low-pressure ways for students to connect, de-stress, and learn self-care techniques.

Hebron Academy

3. Hebron Academy – Whole-Student, Embedded Wellness

At Hebron Academy, wellness is intentional and interwoven. From orientation onwards, students encounter programming that spans everything from nutrition and sleep hygiene to LGBTQIA+ awareness and healthy relationships.

Weekly meditation and yoga sessions are available to both students and faculty, promoting well-being across the campus community.

Supporting these wellness efforts is a dedicated team and network of services, including:

  • A full-time on-campus mental health clinician
  • A child & adolescent psychiatric nurse practitioner
  • Weekly yoga and meditation sessions for students and faculty
  • DBT (Dialectical Behavioral Therapy) skills groups

The Student Support Team, which meets weekly, coordinates care plans involving faculty, counselors, and nursing staff—ensuring comprehensive, individualized support for each student.

Wellness is woven into nearly every facet of campus life, from athletics to advisory meetings, reinforcing healthy habits holistically and consistently. This is especially effective in residential environments, where wellness must be accessible and visible at all times.

Hotchkiss School

4. Hotchkiss School – Comprehensive Safety & Life-Skills Framework

The Hotchkiss School exemplifies how boarding schools can create comprehensive wellness environments through systematic programming, extensive training, and clear policies that prioritize student safety and development.

Furthermore, Hotchkiss’s Human Development (HD) program delivers weekly, age-appropriate lessons that evolve over time:

  • 9th grade: Transition support and social-emotional learning
  • 10th grade: Identity development, emotional health, and interpersonal skills
  • Upperclassmen: College preparedness and advanced life skills

Moreover, Hotchkiss focuses heavily on training. Faculty, proctors, and staff receive guided instruction on healthy relationships, consent, bystander intervention, and gender identity.

Weekly “consent talks” led by professional staff demystify policy frameworks and empower students to advocate for their well‑being. Such training and programming cultivate a campus culture where safety, respect, and mental health literacy flourish.

Curious how Hotchkiss is using tech to strengthen student care? Check out the webinar recap featuring their Director of Health Services and our new eMAR in action.

Key Takeaways

These innovative wellness programs highlight what works in residential school communities:

  • Peer support matters. When students are empowered with the right training, it fosters a lasting culture of openness and collaboration.
  • Consistency is key. A mix of daily, weekly, and monthly wellness touchpoints meet students’ diverse needs and schedules.
  • Clear structure builds safety. Policies and training empower students to seek help and trust the system.
  • Support should evolve. Age-appropriate programming ensures relevance as students grow.

As boarding schools continue to evolve their wellness approaches, these programs demonstrate that comprehensive student support requires intentional community building, consistent programming, and keen attention to both individual and collective well-being.

Continue Reading: Learn how schools like yours are using EHRs to deliver smarter, more responsive care.

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Campus Health Clinic

Is Your Campus Health Clinic Ready to Serve Faculty and Staff?

Written by Medicat on . Posted in Industry Articles.

Key Considerations by College Size

As colleges place more focus on whole-campus well-being and talent retention, many are asking: Should our health center also serve faculty and staff?

Extending care beyond the student population can strengthen community health, build campus cohesion, and boost the visibility of your clinic. But it’s not a simple decision. From credentialing to capacity, there are important operational, legal, and financial factors to weigh.

Let’s walk through:

  • Key questions to ask before expanding services
  • The benefits and drawbacks of serving faculty/staff
  • How your college’s size and structure can impact the decision
  • Alternative models that allow for flexibility without overextending

Key Questions to Ask Before Expanding Services

Assessing Your Campus Clinic’s Current Capacity

Before expanding services to include faculty and staff, it’s important to evaluate your current operations.

  • Are your exam rooms consistently in use?
  • Do you have sufficient providers to support additional visits without affecting student access?
  • Could extending hours into the evenings or weekends increase flexibility?

Understanding your capacity for space, staffing, and scheduling will help you determine whether expansion is realistic and sustainable.

Credentialing To Bill Employee Health Insurance Plans

Unlike student health services, which often operate under different billing models, providing care to employees typically requires credentialing with commercial insurance plans.

If your clinic isn’t already set up to accept a range of health plans, you may need to:

  • Establish payer contracts
  • Train staff on new billing workflows
  • Implement claims processing systems

These changes can be complex, but they are essential for reimbursement and the financial well-being of your clinic long-term.

Recognizing Existing Informal Care Patterns

Are faculty or staff already asking your providers for quick advice or informal care?
This may indicate both a need and an opportunity. Formalizing those services:

  • Helps clarify provider roles and liability
  • Enhances continuity of care
  • Builds trust in a more structured employee wellness offering

Aligning with Existing Employee Health Programs

If your institution already has an Employee Health or Occupational Health department, take time to assess how your clinic could complement, rather than compete with, those services.

Look for opportunities to:

A strong partnership can enhance the well-being of your entire campus community.

Top Benefits of Offering Faculty and Staff Care

Promotes Campus-Wide Well-Being for Faculty and Staff

When your institution offers healthcare to faculty and staff through on-campus clinics, it demonstrates a strong commitment to holistic wellness. Employees feel supported—and wellness becomes a shared institutional value.

This approach also reinforces existing well-being efforts, such as:

  • Employee wellness programs
  • Campus mental health initiatives
  • Preventive care campaigns

Strengthens Interdepartmental Relationships

Serving faculty and staff creates more natural engagement between the health clinic and other departments. These touchpoints foster:

  • Increased communication across campus
  • More frequent and effective referrals
  • Greater collaboration and buy-in for student health initiatives

By being part of the care ecosystem for all campus members, your clinic becomes a central resource for students and the wider campus community.

Supports Expansion of Services and Staffing

Extending services to employees can help justify:

  • Hiring additional clinical staff
  • Investing in new equipment or telehealth platforms
  • Expanding evening or weekend hours

Demand growing beyond the student population may provide the data and use cases needed to advocate for clinic growth.

Enhances Public Health Efforts on Campus

Faculty and staff are an ideal audience for preventive health programs. Expanding services to employees allows clinics to:

  • Promote flu or COVID-19 vaccination clinics
  • Offer health screenings like blood pressure or cholesterol checks
  • Increase participation in seasonal wellness initiatives

Offers Continuity of Care in a Familiar Setting

For many employees—especially those working closely with students—an on-campus clinic is already a trusted space. By formalizing services for faculty and staff:

  • Care becomes more accessible and less intimidating
  • Earlier intervention is more likely
  • Clinical relationships are strengthened across the board

Challenges to Address Before Expanding

Navigating Insurance Billing Complexities

Unlike student health plans, employee benefits often span multiple networks with varying reimbursement rules. To successfully bill for faculty and staff visits, clinics may need to:

  • Contract with new insurance payers
  • Adapt claims processing workflows
  • Train billing staff on commercial insurance codes and timelines

Without these systems in place, clinics risk delays, denied claims, and administrative strain.

Understanding FERPA and HIPAA Compliance Differences

Student health information is protected under FERPA, while employee health records fall under HIPAA. For clinics serving both populations, this distinction can create compliance risks.

To stay aligned with privacy laws, your clinic will need:

  • Clear protocols for managing records
  • Staff training on confidentiality differences
  • Policies to prevent data mishandling across groups

Assessing Current Clinic Capacity

Before expanding, take a close look at how your clinic is functioning today:

  • Are exam rooms regularly booked?
  • Is your staff stretched thin?
  • Are appointment wait times increasing?

If resources are already tight, serving more patients—however well-intentioned—could affect student access and satisfaction. Consider phased growth or infrastructure upgrades first.

Addressing Credentialing and Liability Requirements

Expanding your scope of care often means navigating new provider requirements. Depending on your clinic’s setup, this could include:

  • Obtaining additional state or payer credentials
  • Adjusting malpractice coverage
  • Ensuring privileges align with expanded duties

These details are essential for compliance, provider protection, and the long-term sustainability of new services.

Tailoring Your Strategy by Campus Size

Small Colleges

Pros:
Smaller campuses often have streamlined communication and a tight-knit community. This environment can make faculty and staff more comfortable seeking care through an on-campus clinic.
Cons:
With limited staff and exam room space, small clinics may struggle to scale services. Without the economies of scale of larger institutions, sustaining faculty and staff care year-round may not be feasible.

Large Universities

Pros:
Larger institutions typically have bigger budgets, more facility space, and existing healthcare infrastructure. Thus, this makes it easier to dedicate specific staff or resources to employee care.
Cons:
Coordinating with HR, compliance teams, and other departments can be more complex. Securing buy-in may require aligning across multiple stakeholders and navigating institutional bureaucracy.

Community Colleges

Pros:
Offering services to faculty and staff at community colleges can help reduce health disparities—particularly in rural or underserved regions with limited provider access.
Cons:
Many community colleges don’t yet have formal health centers, making implementation more logistically challenging. Starting small with limited services or partnerships may be the most realistic path forward.

Flexible Models That Support Faculty and Staff Without Overextending

Seasonal or Event-Based Services

Provide targeted offerings such as flu shot clinics, biometric screenings, or health fairs during specific times of year.

This approach:

  • Keeps staffing needs minimal
  • Helps gauge interest from faculty and staff
  • Supports public health initiatives without overextending resources

Referral and Navigation Support

Rather than becoming a full-service care provider for employees, your clinic can offer:

This model builds trust while allowing your clinic to remain student-focused.

Designated Hours or Staff for Employee Care

If your clinic decides to offer year-round care to employees, consider separating visits by:

  • Designating specific appointment blocks for faculty/staff
  • Assigning certain providers to handle employee care

This preserves student access while ensuring employees receive care respectfully and organizationally.

Key Takeaways

There’s no universal model for expanding college health clinics to serve faculty and staff. But with thoughtful planning and a scalable approach, it’s possible to enhance campus wellness, strengthen institutional culture, and extend the reach of your clinic.

Start by asking the right questions about capacity, policy, and demand. Pilot small programs, gather feedback, and scale gradually to ensure success.

Take the next step in your clinic’s growth: Read our guide on optimizing your college health billing processes.

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Student Health Texts

Text Your Way to Better Student Health Engagement

Written by Medicat on . Posted in Industry Articles.

How Mobile Messaging Improves Access, Reduces No-Shows and Supports Student Well-Being

The Reaching students with timely, actionable information is more than convenient. It’s a necessity. Today’s students live on their phones, and communication methods that meet them where they are can transform how college health centers deliver care.

Texting has emerged as a powerful tool to engage students in their wellness journey, starting before they even walk through the door.

Why Should You Text Students?

Let’s be honest. Email is often ignored, voicemails go unreturned, and paper reminders? Forget it.

Students have made it clear they consistently prioritize emails related to their coursework and known senders, while mass messages are frequently overlooked.

That’s exactly why texting is so effective. It’s direct, personal, and more likely to reach students where they are.

Here’s why texting works:

  • Students are much more likely to read and respond to texts than email
  • Messages are short, easy to digest, and require minimal staff time to send
  • Helps make important info easy to understand and act on

More than speed, texting makes communication clear and convenient for both students and staff.

How Texting Enhances the Student Health Experience

Whether it’s a routine appointment reminder or an immunization compliance message, texting can improve the student experience and reduce no-shows. Think of it as the new front door to your clinic (one that opens right from their phones!)

Additionally, with 54% of students saying they don’t always read emails from their university or academic departments, it’s clear that relying solely on email can leave students out of the loop.

Texting bridges that gap with timely, direct communication they’re more likely to see and act on.

Popular texting use cases:

  • Confirmations, reminders, and cancellations for appointments
  • Immunization compliance status updates and reminders
  • Post-visit surveys or care instructions
  • Outreach around events, vaccine clinics, or health initiatives
  • Notifications for weather-related closures or urgent updates
  • Self check-in prompts and pre-appointment instructions

Thus, texting keeps students in the loop and your clinic operating smoothly.

Enabled Texting? Next Step: Maximize Student Opt-Ins

Unfortunately, not every institution can automatically opt students in for texting, but that doesn’t mean you’re stuck. There are creative ways to boost opt-in rates through smart outreach and communication.

Try these methods:

  • Use email campaigns to invite students to opt in
  • Share a quick post on your health center’s social media explaining how students can check their texting preferences
  • Prompt students to update their communication preferences in the Patient Portal

Pro Tip: Keep it brief! Messages under 150 characters have proven to boost reply rates with our users.

Texting + Mobile Self Check-In = A Seamless Experience

Furthermore, texting becomes even more powerful when combined with mobile check-in capabilities.

For instance, imagine this: A student receives a text on the morning of their appointment with a reminder and a convenient link to check in before leaving their dorm.

When they arrive, they head straight to the waiting room and are seen within minutes. No lines, no waiting for the front desk to finish a call, etc. When students are navigating healthcare without a parent for the first time, that kind of simplicity matters.

Take the Stress Out of Student Health Messaging

Texting has become an essential way to connect with college students, delivering quick and clear communication that improves appointment attendance, boosts engagement, and supports students managing their health away from home.

With Medicat’s Enable Text feature, you can reach the right students at the right time, whether you’re promoting a vaccine clinic or sending out appointment reminders. When combined with mobile check-in, texting creates the seamless, hassle-free experience today’s students expect.

Looking for better engagement without more effort? We have the tools. Schedule a demo to see how we can help.

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Medicat One EHR

5 Features Your Current EHR is Missing

Written by Medicat on . Posted in Industry Articles.

Here’s How Medicat One Fills the Gaps

Medicat One

We don’t create features just for innovation — we build them based on direct feedback from real users. College health centers face many challenges, from overbooked walk-in hours to rotating staff and limited IT support. In this overview, we’re diving into the nitty-gritty details of specific, practical features in Medicat One, our cloud-based EHR platform, that our customers find the most useful.

Let’s explore these five targeted, impactful improvements that are helping college health directors run more efficient and responsive clinics.

1. Form Builder with Auto-Posting: Automate Tasks That Used to Take Hours

Here’s how it works in practice:
You’ve created a new intake form for students scheduling travel consultations. With Medicat One’s Template Transaction Linker, if a student lists a medical condition that requires special vaccines or precautions, the system automatically posts a relevant note, applies the correct billing code, and alerts the appropriate staff member.

Tip: You can also improve the student experience by cleaning up form layouts, hiding unanswered questions, and replacing confusing labels with plain language responses like “Yes” or “No.”

Why does this benefit your workflow?
Eliminates repetitive tasks, improves accuracy, and speeds up care delivery without sacrificing compliance.

2. Order Manager: Track All Lab and Diagnostic Orders in One Place

How does this enhance clinic efficiency?
Your clinic likely handles a mix of in-house labs and external diagnostic orders. Previously, you might have had to search through different screens or rely on manual entry to get access to key lab results.

However, with our new Order Manager tool, your staff can view and manage all open orders. This includes lab tests and x-rays, all from a single dashboard.

Furthermore, the dashboard also allows your team to flag abnormal results, initiate follow-up actions, and even manage billing—all in one location.

Why does this benefit your workflow?
This feature closes care loops more reliably, reduces missed follow-ups, and gives directors better visibility into clinical lab operations.

3. Built-In Document Manager: No More Jumping Between Systems

Picture this: You’re collecting important student documents like immunization records and consent forms. Instead of scanning and managing these files in a separate system or email, Medicat One integrates a Document Manager right into the Activity menu, so your staff can upload, scan, and organize paperwork directly inside your EHR.

Why does this benefit your workflow?
Improves organization, reduces time spent searching for documents, and supports accurate, secure record keeping for smoother daily operations.

4. Self-Service Password Reset: Empower Staff and Lighten IT Workloads

A common experience during the first week of classes:
Several new part-time staff and student employees are trying to log into your EHR, but some of them forget their passwords.

But now…

Instead of submitting help desk tickets or waiting for IT, they can now reset their credentials using a secure, self-service process.

Why does this benefit your workflow?
Reduces login delays, prevents unnecessary downtime, and decreases IT support volume—especially during high-traffic times like the start of the semester.

5. Smarter Tab Navigation: Multitasking with More Control

Consider this scenario:
You’re juggling multiple tasks during a busy morning, switching between a patient chart, lab results, and an urgent message from your nursing team.

The enhanced tab navigation in Medicat One helps you stay focused. You can easily close unrelated tabs and reorder remaining tabs by priority using drag and drop.

Why does this benefit your EHR workflow?
Improves efficiency, reduces errors caused by tab confusion and overwhelm, and supports fast-paced clinical decision-making.

P.S. Grab our top tips on simplifying immunization compliance on your campus here.

Key Takeaways

At Medicat, every feature we release is rooted in real conversations with college health and well-being professionals. These updates aren’t just nice-to-haves—they’re designed to simplify your daily workflow, support your team, and improve the student experience.

If any of these new tools could help your clinic operate more efficiently, we’d love to connect and show you how they work.

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Health & Wellness Education on Campus

A Smarter Way to Promote Health on Campus

Written by Medicat on . Posted in Industry Articles.

What’s on the Wellness Menu?

A Smarter Way to Promote Health on Campus

Imagine this: A student organization reaches out for a presentation on stress management. A week later, a faculty member requests a session on flu prevention. Then, a Resident Assistant asks for something on healthy relationships. By midterm, your health promotion team is drowning in custom requests, duplicating efforts, and struggling to maintain consistency in messaging.

Sound familiar? That’s why having a structured, easy-to-access health education “menu” can streamline your wellness programming and ensure consistent, high-quality outreach across campus.

What Is a Health Education “Menu?”

Call it a menu, a catalog, or a toolkit—whatever fits your style. It’s a comprehensive collection of well-developed wellness and prevention topics, complete with ready-to-use materials and clear guidance for putting them into action.

Furthermore, campus stakeholders—including student groups, faculty, resident assistants, and student leaders—can simply select a topic from this curated catalog, making the entire collaboration process more efficient and effective.

These presentations typically include:

  • Comprehensive slide decks with presenter notes
  • Handouts and resource lists
  • Interactive activities and discussion guides
  • Tabling resources for awareness campaigns
  • Assessment tools to measure impact
  • Training materials for peer educators or co-presenters

Some institutions have expanded this model by empowering peer health advocates or building cross-departmental presenting teams that include staff from Counseling Centers, Recreation Services, and Academic Success offices—creating a more holistic approach to wellness education.

Why It Works

This structured format isn’t just convenient. It can also help your campus accomplish the following:

  • Time Efficiency: Reduce preparation time for presentations after implementing a standardized wellness menu.
  • Message Consistency: Improved clarity and consistency of messaging across multiple campus audiences.
  • Resource Optimization: Campuses can reach more students without increasing staffing levels.
  • Student Satisfaction: Higher satisfaction ratings for structured programs compared to ad hoc presentations.
  • Assessment Quality: Stronger assessment data reported when using consistent programming formats.

Additionally, structured health education menus help institutions:

  • Align programming with recognized wellness frameworks (like the National Wellness Alliance’s Six Dimensions of Wellness and the Okanagan Charter)
  • Support formal partnerships between Counseling Services, Health Services, Student Activities, and Academic Affairs
  • Empower peer health advocates with clear boundaries and well-designed materials
  • Create predictable touchpoints throughout the student experience
  • Facilitate more equitable access to health information across diverse campus populations

P.S. – Need help promoting these resources? Find five unique promotion ideas here.

What to Include in Your Health Education Menu

Additionally, when creating a health education menu for your campus, provide topics that are high-impact, relevant, and easy to deliver. Here’s a foundational list, gathered from health directors like you and based on trends we’re seeing across campuses nationwide:

Core Topics

  • Alcohol and Substance Misuse Prevention
  • Sexual Health & Safer Sex Practices
  • How to Prioritize Sleep Hygiene
  • Nutrition and Mindful Eating
  • Physical Activity & Movement
  • Consent and Healthy Boundaries
  • Cold, Flu, and Infection Prevention
  • Healthy Relationship Skills (romantic and platonic)

Mental Health & Emotional Well-being

  • Burnout Prevention & Stress Management
  • Homesickness & Adjustment to College Life
  • Building Social Connections on Campus
  • Mindfulness & Coping Skills for Anxiety

Academic & Intellectual Wellness

  • Time Management & Focus
  • Study-Life Balance
  • How to Have a Healthy Relationship with Technology

Financial & Occupational Wellness

  • Financial Literacy for College Students
  • Managing Work and School

Optional Add-ons or Series

  • The Six Dimensions of Wellness Series
    • Emotional, Physical, Social, Intellectual, Financial, Spiritual
  • Peer-Led Wellness Circles
  • RA/Faculty Training Modules

Special Format Options

Tired of traditional, sit-and-listen health presentations? These engaging formats make wellness education interactive, hands-on, and more impactful for participants. Explore these workshop series and interactive activity ideas to keep students engaged:

Wellness Workshop Series

  • The Six Dimensions of Wellness Series (Emotional, Physical, Social, Intellectual, Financial, Spiritual): Each session explores one of the six key wellness areas with discussion prompts, activities, and real-life strategies. Great for helping students understand how different aspects of their well-being are interconnected.
  • Peer Relationship Series (progressive skill-building program): This series can focus on communication, conflict resolution, empathy, and setting boundaries. It’s designed to help students navigate friendships, dating, and roommate dynamics with confidence.
  • Mindful Campus Series (progressive mindfulness skill development): Students can learn and practice mindfulness techniques over several sessions, including breathwork, body scans, and grounding strategies. Ideal for stress management and building emotional regulation skills.
  • Body Positive Series (multi-session body image programming): This series explores media literacy, self-compassion, and inclusive wellness messages. Each session builds on the last to foster a healthier relationship with one’s body and appearance.

Interactive Formats

  • Wellness Escape Rooms (interactive problem-solving focused on health topics): Students work together to solve themed puzzles that reinforce key health concepts (like sleep, nutrition, or consent). A fun and immersive way to engage with wellness education.
  • Health Myth-Busting Events (quiz-show formats for groups): This fast-paced, game-style event helps debunk common health misconceptions through team challenges and trivia. Great for RA events, orientation weeks, or classroom takeovers.
  • Wellness Fairs (multi-topic tabling with interactive components): Fairs bring together multiple campus and community partners to offer resources, giveaways, and hands-on activities. Think spin-the-wheel games, smoothie bike stations, or stress ball DIY tables.
  • Peer-Led Wellness Circles (facilitated discussion groups): Small, supportive groups where trained peers guide conversations around mental health, identity, stress, and more. Encourages connection, validation, and shared coping tools.

Tips for Implementation

  • Template Your Materials: Use a consistent slide deck format, a request form, and a follow-up survey.
  • Create a Shared Folder: Make it easy for peer educators and staff to grab handouts, posters, or tabling talking points.
  • Stay Data-Driven: Use attendance tracking and feedback forms to refine your topics and formats each semester.
  • Pilot Before Scaling: Start with the top 5 requested topics, then grow the menu over time.

Key Takeaways

As a campus health leader, your impact goes far beyond delivering one-off programs—you’re shaping a sustainable system that empowers students to thrive, both now and in the future.

When done intentionally, health education has the power to shift campus culture in meaningful ways. Creating a campus-wide health education menu or toolkit isn’t just a means for organization—it’s a strategic step toward a healthier, more engaged student community.

Ready to enhance health and wellness efforts on your campus?
Explore how you can build a more accessible, inclusive, and effective wellness culture on your campus.

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Social Connectedness

Building Social Connectedness Amongst College Students

Written by Medicat on . Posted in Industry Articles.

Building Social Connectedness Amongst College Students

Webinar recap with mental health experts Casey Merrill, Executive Clinical Director at HopeNation Campus, and Dr. Linh Luu, Executive Director of Student Health and Counseling Services at The University of Memphis.

During the webinar, we covered the following key topics:

  • The evolving role and symptoms of trauma amongst college students
  • How social connectedness influences mental health
  • Practical strategies for fostering hope and connection on campus

Q1: How are campuses trying to increase social connectedness among students?

Dr. Luu: Most campuses are focusing on increasing the promotion of student activities, hosting large social events, and implementing outreach programs. Our Healthy Minds Survey data shows that about 80% of our students report lacking companionship, and 60-70% report feeling left out or isolated from others.

Casey: Students are definitely seeking connection. According to the CCMH report, around 60% of students say they want to connect on campus and gain that sense of belonging. Campuses are responding by increasing the number of events and promoting them through virtual platforms and social media to engage students.

Q2: What lasting impacts has COVID had on student social connection?

Dr. Luu: Even though we’re five years past the start of COVID and it’s much less of a public health threat now, our counseling center data shows nearly 60% of the 4,000+ students we see still report loneliness and isolation as a residual impact of COVID. The pandemic definitely has had a long-lasting effect on young people’s psychological well-being.

Q3: What are the most concerning impacts of social disconnection on campus?

Casey: Isolation is concerning for both mental health providers because it greatly impacts students’ ability to thrive on campus. Our data shows 87% of students can determine the difference between simple connection and a true sense of belonging on campus.

It’s not just about increasing activities but helping students develop social skills to attend events or peer support groups. This directly relates to trauma; 85% of our students report that lack of social connectedness is how they experience their trauma symptomology. Furthermore, the number of students seeking counseling services has dramatically increased, from about 14% before COVID to approximately 40% now.

Q4: What are the most common symptoms of trauma you see related to social skills and connection?

Dr. Luu: We see a decline in academics, but also many disconnected or easily agitated students. Social anxiety has increased significantly. In just the last 5 years, our social anxiety scores among students seeking services have increased by 0.5 points on a 4-point scale.

We also see students withdrawing, experiencing social isolation, and losing interest in activities. It’s like the chicken or the egg issue: Is trauma causing social disconnection, or is social disconnection worsening trauma?

Q5: How do these challenges specifically impact diverse student populations?

Dr. Luu: First-generation students face unique challenges. At the University of Memphis, about 40% of our students are first-gen, and 70-80% of them report loneliness and isolation at the start of therapy.

Financial challenges are significant – students who must work while attending school have less time and energy for campus engagement. First-gen students also lack that “already written roadmap” from family members, making it harder to navigate college life and increasing feelings of isolation.

Student athletes face different but equally challenging barriers. Despite being part of a team, their rigorous academic and practice schedules limit their ability to integrate with the broader campus community.

For LGBTQIA+ students, it can be difficult to identify others in their community. Creating intentional spaces where these students feel safe, seen, and heard is crucial.

Q6: How does your counseling center track student outcomes for those needing higher levels of support?

Dr. Luu: We’re very data-driven. We use a flexible care model, where students can be seen quickly through our walk-in triage system. From there, we collaborate with them to create personalized treatment plans.

We track every step of the counseling process using the CCAPS-62 and CCAPS-34 assessments, which students complete each time they seek services. We review this data weekly in risk management meetings to identify students who may need higher levels of care.

We also collaborate with the Center for Collegiate Mental Health to compare our data longitudinally and against national benchmarks. Our center ranks in the top 5-10% nationally for effectiveness in reducing students’ depression, anxiety, and overall distress. 

When we see students whose scores aren’t improving, we know it’s time to change our approach or refer them for specialized care. That’s where partnerships with organizations like HopeNation Campus become valuable – they help address the needs of students with complex trauma who may be outside our scope of practice.

FYI – Did you know Medicat integrates with CCMH? Learn more here.

Q7: How do you provide spaces for students to better connect on campus?

Dr. Luu: Not every student is ready for intense treatment, so we offer multiple options:

  • Group therapy programs help students with social anxiety build positive relationships.
  • Online peer communities and our Student Wellness Advisory Board, which leads weekly in-person programming.
  • Relaxation zones – prevention/intervention spaces where students can drop in without an appointment to use massage chairs, engage with sensory stations, or participate in biofeedback programs. Over 4,000 student visited last year and have been very effective in addressing anxiety and distress.
  • Student-led programming that promotes mental health from a public health approach.

Q8: Do students feel hopeful that their sense of belonging can improve?

Casey: We track scientific hope using Snyder’s Hope Scale throughout treatment. Despite trauma experiences, 68% of students come in with very high hope scores (between 45-53). This is impressive because low hope would make developing pathways to social connectedness or academic performance extremely challenging.

Therefore, hope isn’t just a feel-good term – it’s a cognitive tool we can measure and use to drive campus initiatives. First-generation students, for example, tend to have very high scientific hope scores, likely because they know how much is riding on their academic performance.

Dr. Luu: As mental health professionals, instilling hope is crucial to our work. We often talk about “learned helplessness,” but it’s really “learned hopelessness.” The therapeutic process involves helping students unlearn this hopelessness.

Scientifically, hopelessness is one of the two main indicators for suicidality, making hope an essential component of therapy.

Q9: How does HopeNation integrate hope into student treatment?

Casey: We assess students from a hope standpoint rather than just an acuity standpoint. If a student can see, achieve, or even desire wellness, we can help them get there. We use hope scores to determine which students are good candidates for virtual therapy and whether they might need a higher level of care before engaging in treatments like EMDR or brain spotting.

We’ve also created innovative bridge programs with partners like the University of Memphis, where students with increasing hope mixed with some acuity can do virtual sessions within the counseling center, promoting greater support and connectedness.

Q10: How do you address confidentiality concerns when holding group therapy sessions in public spaces like dorms?

Dr. Luu: We have different approaches depending on the structure and purpose of the group:

  • For therapy groups like “Tiger Talks” in our residence halls, we treat them as drop-in counseling with strict confidentiality protocols.
  • For workshops and more casual sharing spaces, we use a “leave the identity behind” approach – take the lesson with you but leave people’s personal details behind.
  • Student-led initiatives like our Relaxation Zone are designed to be welcoming while still maintaining appropriate boundaries.

Casey: What’s innovative about Dr. Luu’s approach is how she engages students in leadership roles. The Relaxation Zone is staffed by student interns, with professional staff providing background support and training to ensure students feel physiologically safe.

Q11: What innovative approaches are you using to meet students where they are?

Dr. Luu: We’ve brought much of our programming to where students already are:

  • Workshops in the library called “Less Stress Success” covering relationship management, sleep hygiene, and other topics.
  • Mobile “Relaxation Zones” that travel to high-traffic areas during stressful periods like midterms and finals.

P.S. Learn more about bringing peer support to your campus!

Q12: What advice do you have for campuses with limited resources?

Casey: For rural community colleges or campuses with space limitations, virtual options can be incredibly valuable. Virtual check-in apps or virtual peer communities can help maintain connections without requiring physical space.

Dr. Luu: My advice is: data, data, data. Collect not just utilization numbers, but also outcome data and effectiveness metrics. Present this information to administrators to justify funding requests.

Also, don’t be afraid to start small! Our Relaxation Zone began with just one massage chair in a small room, and now we have two large spaces on campus. Collect data, collaborate with other departments, and use research to tell your story better.

Q13: How do you effectively communicate events and opportunities to students?

Dr. Luu: We use multiple platforms:

  • A centralized mobile app where students can see all campus events
  • Active social media presence
  • Student mental health ambassadors who spread the word
  • Mental health resource information included in course syllabi

Creating a network of student wellness ambassadors has been particularly effective – they’re our best promoters and bring many peers to events like our recent “Silence the Stigma” program featuring a Silent Disco.

Key Takeaways

Our conversation with Casey Merrill and Dr. Linh Luu highlights a powerful truth: supporting student mental health requires innovative, student-centered approaches. Colleges must prioritize accessible spaces for connection, foster strong peer networks, and consider metrics like hope alongside more traditional data.

By doing so, institutions can reimagine how they address trauma and create a deeper sense of belonging—both key to empowering students for success. These insights offer a clear, hopeful path forward for campuses dedicated to whole-student well-being.

Interested in hearing the full conversation? View the full webinar recording here.

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Medication Management for Boarding Schools With an eMAR Tool

Streamlining Medication Management for Boarding Schools With an eMAR Tool

Written by Medicat on . Posted in Industry Articles.

Webinar Q&A recap with key experts Ruth Patten (Director of Client Development at Medicat), Ryan Seaberg (Founder and CEO of EiRSystems), and Danielle Shippey (Director of Health Services at The Hotchkiss School).

During the webinar, we covered the following key topics:

  • What is Medicat’s new eMAR offering and how does it improve medication management workflow?
  • How can boarding schools benefit from this specialized solution?
  • What features make this eMAR system particularly suited for boarding schools?
  • How does the system handle unique scenarios like field trips and school breaks?
  • What integration capabilities exist between the eMAR and existing systems?

Q1: What is an eMAR and how can it help boarding school health centers?

Ruth: eMAR stands for Electronic Medication Administration Record. Students need timely access to their medications, and staff need reliable tools to track and administer them safely. And that’s where an eMAR comes in. Our partnership with EiRSystems brings a streamlined, education-focused eMAR solution into our EHR platform, built to support the unique needs of boarding school health teams.

Ryan: Our product’s goal is to give staff a clear view of who’s receiving what medication and when, helping schools run more efficiently and protect student health.

Q2: What are the standout features of this new eMAR system?

Ryan: Our eMAR system features a user-friendly dashboard with color-coded statuses:

  • Orange for upcoming medications
  • Green for administered medications
  • Pink for refused medications
  • Red for missed medications

When you log in, you’ll see a comprehensive overview of medication schedules with critical information including administration times, dosage amounts, and patient photos.

The system allows healthcare staff to schedule medications with customizable timing and frequency, view medications for specific timeframes, and receive alerts for missed medications.

Danielle: What’s been particularly valuable from my perspective at The Hotchkiss School, is the system’s adaptability to boarding school needs. The team has been incredibly receptive to feedback about our unique circumstances, where students aren’t always physically present for medication administration (e.g., off-campus weekends, field trips, sports travel).

Q3: How does the system handle inventory management?

Ryan: Our inventory tracking system is comprehensive. You can track both patient-specific and facility-specific medications with automatic updating of medication counts. The system alerts you when medication supplies run low and provides detailed reporting on usage.

When adding medications to inventory, you can document the source, whether it’s from parents, the student, or a doctor, which helps with accountability. The system also distinguishes between patient medications and facility stock, like Advil kept on hand for general use.

For each medication, we track initial stock, how much has been dispensed, and what remains. We’ll alert you when medications get below 30% of their original amount, so you can reorder before running out.

Q4: What makes this eMAR system particularly suited for boarding schools?

Danielle: In boarding schools, we have unique challenges that regular healthcare facilities don’t face. Students go on field trips, have weekend passes, go home for breaks, etc. Plus, our patients are minors! The ability to defer medications and track them properly is a game-changer.

Ryan: With the deferred medication management feature, healthcare staff can assign medications to students when they’re away from campus. You can defer medications for field trips, vacations, or breaks, generate dosing forms for off-campus administration, and track which medications have been deferred and for how long.

We worked closely with Hotchkiss School to refine this feature. For example, if a student is going on a 10-day field trip, you can defer their medications and print out dosing forms, all while maintaining proper inventory tracking!

Q5: How does the system handle security and compliance concerns?

Ryan: Security is built into every aspect of the system. We offer multi-factor authentication options and role-based access control, so you can customize what different staff members can see and do. We have a double count capability for controlled substances where two staff members can verify the count.

The system creates comprehensive audit trails, documenting who handled medications, when they were administered, and any inventory changes. This is crucial for compliance with regulations around medication management, especially for controlled substances.

Q6: How does this integrate with existing systems?

Ruth: The new eMAR system seamlessly integrates with the Medicat One EHR platform. Medications prescribed through Rcopia (our ePrescribing partner) automatically appear in the eMAR system, ready for scheduling and administration.

Ryan: We’ve worked very hard to ensure the integration is seamless. When a medication is prescribed in Medicat, it shows up in our eMAR system with a notification, so you can schedule it immediately. The integration works both ways—administration information flows back to the main Medicat record.

Q7: What reporting capabilities does the system offer?

Ryan: The reporting system provides valuable insights that help institutions improve their medication management processes. You’ll get overdue treatment event reports that show which medications were missed, by whom, and when. You can also access medication dispensing reports, patient stock reports, and custom reports based on your specific needs.

All reports can be exported or printed, and you can set up scheduled reports to be delivered automatically. This data helps identify trends, ensure compliance, and improve efficiency.

Q8: When will this new eMAR system be available in Medicat One?

Ruth: This new solution will be available beginning in summer 2025 as part of the Medicat One Medical platform rollout. We’re excited to bring this advanced solution to our boarding school clients.

Key Takeaways

Our new eMAR solution is designed to meet the unique challenges boarding school health teams face every day.

From tracking medications when students aren’t always on campus, to ensuring safe and timely administration across a 24/7 schedule, this system helps reduce stress, improve accuracy, and support better care for your students.

Want to hear more? Catch the full conversation in the webinar replay below!

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