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Want to document faster?

Note Agent replace tedious, manual documentation with the power of ambient listening. Learn how this new tool can vastly improve the efficiency of your student health and counseling clinics.

Meet Note Agent!

Note Agent is powered by AI and designed to automate the time-consuming process of documenting student visits.

This ambient listening tool transforms conversations between providers and patients into a clinical note that’s automatically added into MedicatOne’s EHR.

The goal of Note Agent is to give your staff more time to deliver quality care and build genuine connections with students.

Frequently Asked Questions

What does Medicat’s Ambient Listening tool do?

Medicat’s Ambient Listening tool securely listens to a clinical visit and automatically generates a draft clinical note for the provider. The provider reviews, edits if needed, and finalizes the note before it becomes part of the medical record.

How does this help providers day to day?

It reduces the documentation burden. Providers spend less time typing and more time engaging with patients. Notes are created automatically, which can significantly cut charting time during and after visits.

Who typically uses this tool?

Anyone who conducts conversational patient/client visits and wants to reduce documentation time without disrupting workflow.

When will Note Agent be available?

Note Agent will be available starting in April 2026.

Will the Note Agent be an additional cost?

Yes, Note Agent is an optional add-on component in the suite of tools that Medicat offers. Pricing is per user / per year and only users that will be using Note Agent need a license.

What will the implementation and configuration process look like?

Minimal. Most providers can start using the tool quickly with short onboarding and optional training resources. Medicat provides support materials and guidance to ensure a quick and smooth adoption.

Is the provider still responsible for the note?

Yes. Always. The tool creates a draft, not a final record. Providers must review, edit, and approve the note before it’s saved to the chart.

Will this replace clinical judgment or decision-making?

No. This tool does not diagnose, recommend treatment, or make clinical decisions. It supports documentation. Clinical judgment remains entirely with the provider.

Do patients have to consent to being recorded?

Yes. Patients can opt in or decline the use of ambient listening during their visit. If a patient declines, the tool is simply not used for that encounter.

What AI tools power the Note Agent?

Multiple AI/LLM services are used to power the Note Agent service to deliver the best results. All models operate under zero data retention agreements and no customer data is stored, logged, or retained by any AI service provider with explicit provisions prohibiting model training.

What security documentation do you have available?

The Medicat HECVAT, specific to the Note Agent, is available upon request.

How is PHI processed and stored?

Note Agent is HIPAA-compliant. No PHI is persisted in the system. All API calls use ephemeral processing with immediate data disposal and all agreements include explicit provisions prohibiting model training on the data.