MedicatOne End-Of-Year Wrap: Key Product Wins
We’ve closed out a landmark year for MedicatOne product development, marked by the launch of more than a dozen major new features, two powerful new integrations, and 60+ enhancements to existing capabilities.
While we’re already building toward what’s next, we’d like to take a moment to reflect on the milestones that shaped 2025. Join us in celebrating some of our most impactful innovations below!
Order Manager
Released: April 2025
One of the biggest leaps forward for MedicatOne this year was the addition of the Order Manager, the hub for tracking and managing Lab, X-Ray, Point of Care, and Pharmacy orders all in one place, as well as a location within each student chart for tracking orders specific to them.
Billing History & Tickets
Released: July 2025
Billing management and tickets have entered MedicatOne, with additional features coming across 2026. For now, users can view billing history, create and manage tickets, view balances, and print billing walkout statements. Stay tuned for further advancements to this functionality.
More Advancements to Note Types
Released: Throughout 2025
We know that health and counseling clinics’ worlds revolve around documentation, so we are constantly enhancing available functionality. This year brought new note type building blocks (anatomical drawings, vitals, and more), as well as additional customization for how you want notes to work (such as whether or not an appointment must be attached to a note).
Vitals Tracking
Released: July 2025
Clients say they love the flexibility this feature offers—letting them tailor which vitals are tracked, define custom measurement ranges, and personalize how the vitals history is displayed.
Note Favorites
Released: April 2025
One long-awaited feature that migrated from Legacy Medicat into MedicatOne this year is Note Favorites. This feature is managed in User Preferences and used directly in note types, allowing users to customize the EHR to fit their particular preferences and save precious time while documenting.
Risk Types
Released: November 2025
As a highly requested enhancement, this feature allows users to add custom risk types. This allows teams to track the specific concerns and indicators that matter most for their patients and clients. This ensures that each clinic can monitor the risks most relevant to their workflows, populations, and care priorities.
Voice-to-Text Dictation Tool
Released: August 2025
To make documentation even easier, we launched an integration with a voice-to-text dictation tool called FluencyDirect by Solventum. This tool facilitates the efficient capture of detailed clinical information without the need for manual entry into the EHR, saving precious time between student appointments.
eMAR for Boarding Schools
Released: July 2025
Finally, while we can’t highlight everything we did this year, we can’t leave out another exciting new integration for M1: the EIRSystems Electronic Medication Administration Record (eMAR) tool for clients with an infirmary model. For those who administer medications for minors, this system has been a gamechanger in keeping records accurate, up-to-date, and easily accessible.
Migrations to MedicatOne
We closed the year with 20% of our Medical clients using M1, and we anticipate this number to jump to 50% by this time next year!
At the start of 2025, this number was just 1%.
Enhancing Our Professional Capability
In 2025, we added a dedicated Product Manager to champion the voice of the customer—ensuring direct alignment between user feedback, product development, and our strategic roadmap.
Additionally, we re-established our Medical Product Advisory Committee, empowering our clients with direct influence over product decisions and roadmap priorities—ensuring your real-world daily needs drive our innovation.
Ever-Expanding Training Opportunities
Our robust 2025 education calendar featured monthly webinars and user group sessions designed for both new and experienced users. A key addition this year was our monthly role-based training series for both Legacy Medicat and MedicatOne, tailored specifically to help new users get up to speed faster and more effectively.
We understand that onboarding with a powerful product like M1 can feel overwhelming. That’s why it’s been such a privilege to support hundreds of users this year through hands-on training, instructional videos, and in-app practice tools—all designed to build confidence and streamline workflow.
We’re incredibly grateful to everyone who participated and shared feedback throughout 2025. Your input helped shape each session from the very beginning, and we’re committed to continuously improving the experience. Our goal remains clear: to make M1 intuitive and accessible from day one.
2026 – Why It Will Be Even Bigger
This year, we’re committed to advancing innovation, elevating customer service, and expanding the training you rely on. Here’s a preview of the enhancements and programs underway.
- SmartScribe: Our new AI-powered ambient listening tool captures visit conversations and automatically creates high-quality clinical notes. Clinicians can focus fully on the student, not their keyboard.
- Brand New ICM Agent: This new AI-powered tool helps clinics slash manual immunization record review time and boost compliance rates.
- Revamped Student Portal: The vision: a new portal that empowers students to take charge of their health—making appointment scheduling, record viewing, and provider communication effortless while boosting engagement, satisfaction, and care outcomes.
- Forms Library: Users will have quick access to a comprehensive library of pre-built forms designed for both providers and patients/clients. This off-the-shelf collection significantly reduces setup time, allowing clinics to adopt high-quality forms without reinventing the wheel.
- Insurance Eligibility Tool: Users will be able to instantly verify a patient’s insurance eligibility through our integrated third-party partners. This real-time verification streamlines front desk workflows, reduces claim denials, and ensures that providers have accurate coverage information before services are rendered.
- Additional Training and Educational Events: Based on strong client demand, we will continue to expand our virtual event offerings to meet the ever-changing needs and interests of your clinic.
- Building AI-Powered Reporting: AI-Powered Reporting will analyze clinic data automatically, helping you spot trends, identify at-risk students, streamline compliance, and make faster, more informed decisions.