Ongoing Support

Our expert team is always there for you

Medicat is known for our exceptional support. When you call or email, you get informed answers from people who are experts in both college health and our technology. Average response time is one hour or less. Our incredible new online Help Center also supports your success with easy-to-follow, step-by-step instructions, perfectly organized for fast navigation.

Meet Our Client Services Team

Medicat’s teams are unparalleled in client support, training, implementation & education, ongoing client success, technical solutions, and business services. Meet some of our great people!

Beth Nettleton

Manager of Application Support

Kristi Penny

Manager of Training, Implementation & Education

Bethany Baughman

Implementation Specialist

Regina Boss

Application Support Analyst

Mike Flanagan

Senior Technical Support Analyst

Brandon Gilmer

Senior Support Analyst

Katie Gray

Implementation Specialist

Janice Havens, MHRM

Implementation Specialist

Radhika Raghunathan

Senior Support Analyst

Brittney Spruiell, MBA

Senior Education Coordinator