Ongoing Support

Our expert team is always there for you

Medicat is known for our exceptional support. When you call or email, you get informed answers from people who are experts in both college health and our technology. Average response time is one hour or less. Our incredible new online Help Center also supports your success with easy-to-follow, step-by-step instructions, perfectly organized for fast navigation.

Meet Our Client Services Team

Medicat’s teams are unparalleled in client support, training, implementation & education, ongoing client success, technical solutions, and business services. Meet some of our great people!

Nathan Cohen

Application Support Manager

Bethany Baughman

Implementation Specialist

Mike Flanagan

Senior Technical Support Analyst

Robert Gay

Senior Support Analyst

Brandon Gilmer

Senior Support Analyst

Janice Havens

Implementation Specialist

Beth Nettleton

Senior Product Specialist

Kristi Penny

Manager of Training, Implementation & Education

Radhika Raghunathan

Senior Support Analyst

Brittney Spruiell

Client Education Specialist