Ongoing Support

Our expert team is always there for you

Medicat is known for our exceptional support. When you contact us, you get informed answers from people who are experts in college health and EHR technology. Average response time is one hour or less. Our powerful online Help Center also supports your success with quick navigation and easy-to-follow, step-by-step instructions, and on-demand videos for fast resolution.

Medicat’s teams are unparalleled in client support, training, implementation & education, ongoing client success, technical solutions, and business services. Meet some of our great people!

April Collett

Manager of Compliance Services

Beth Nettleton

Manager of Application & Technical Support

Kristi Penny

Manager of Training, Implementation & Education

Maeghan Livaccari

Manager of Concierge & Total Billing Services

Adrienne Baterbonia

Records Specialist

Adrienne Smith

Application Support Specialist

Benjamin Bryant

Application Support Specialist

Bethany Baughman

Implementation Specialist

Brandon Gilmer

Senior Support Analyst

Bridgette Chanliongco

Records Specialist

Brittany Hayes

Business Development Representative

Brittney Spruiell, MBA

Senior Education Coordinator

chen Ruiz

Records Specialist

EM Caberto

Records Specialist

Janice Havens, MHRM

Implementation Specialist

Jennifer Grover

Application Support Specialist

Katie Lavender

Senior Quality Assurance Analyst

Katie Gray

Implementation Specialist

Lindsey Untalan

Records Specialist

Luis Garibay

Senior Interface Specialist

Mike Flanagan

Senior Technical Support Analyst

Radhika Raghunathan

Senior Support Analyst

Regina Boss

Application Support Analyst

Reynalyn Ong

Records Specialist

Scott Greene

Account Executive

Best Product. Superb Implementation. Unsurpassed Support.